Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong Work ethic, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
• Dictated business approach by creating plans for production, sales and budgeting.
• Prepared and implemented detailed budgets, managing daily expenses and maximizing profit.
• Managed all aspects of business ownership and operational management, keeping business running smoothly.
• Maintained activity log to track daily tasks, record customer feedback.
• Reviewed financial statements, sales and activity reports, and other performance date to measure productivity.
• Set prices and credit terms for goods and services, based on forecasts of customer demands.
• Called and met with regular and prospective customers to build long-term customer relationships and networks.
• Scheduled sales presentations to promote company programs and educate clients on offerings.
• Remained current on relevant product and industry information to provide up to date catalogs and services.
• Adapted to and remained flexible in changing, fast paced work environment.
• Developed and maintained strong customer relationships and networks within designated sales territory.
• Tracked sales numbers and issued progress reported to executives for review
• worked with management teams to develop annual sales plans goals and targets.
• Directed employee tasks and time management, improving customer experiences.
• Coached employees on customer service and selling techniques.
• Built employee knowledge with training and mentoring.
• Used proven customer engagement techniques to improve sales.
• provided performance feedback and coaching to employees.
• Led floor sets following directives to update store appearance.
• Achieved high per customer sales to meet company expectations.
Focus and Follow through
Originality and Creativity
Business growth and Retention
Problem anticipation and Resolution
Business Management and Development
Planning and Execution
consultative sales techniques
Operations Analysis
Crisis Prevention Intervention
Interpersonal Communication
Reliability
Client goal planning
Active Listening
Life and health insurance license
Long Term Care
Annuities
Grief sensitivity
CPR