Breezy Jackson
Emerald Future (Self Employed)
Seattle,WA
11
years of professional experience
Detail-oriented retail supervisor with experience leading associates, coordinating daily tasks, and keeping store operations organized. Skilled in training teams, managing inventory, handling cash controls, and resolving customer concerns. Known for safety compliance, deadline adherence, and steady workflow management that supports sales and service goals.
Work History
Independent Contractor
3 Years 1 Month- I have successfully grown and retained a customer base with excellent customer service skills and the quality of my service.
- I utilized satisfaction-centered sales tactics and have created lasting connections with customers as a result.
- I am self-managed and time-oriented.
- I develop and execute my own work schedule.
- I document and file all sales receipts.
Retail Supervisor
1 Year- Supervised store associates, assigned daily tasks, and maintained workflow consistency across sales floor and backroom.
- Trained new team members on customer service, register procedures, safety, and donation processing standards.
- Monitored merchandise rotation, pricing accuracy, and floor recovery to support store presentation and sales.
- Resolved customer concerns professionally while reinforcing policies and service expectations.
- Communicated and coordinated with the company transportation team to schedule daily merchandise drop-off/pickup
- Received and recorded new goods shipments
- Ordered supplies for the store
- Curated sales displays and restocked sold items
- Recorded outgoing sales goods into the company database.
- Maintained and secured the safe
- Was responsible for daily bank deposit bags that remained in the safe
- Was responsible for counting down tills at closing, recording the profits and rebalancing the tills to the same amount for opening
- Was responsible for recounting the tills before opening to ensure they were all at the same amount
- Was responsible for reporting/documenting financial discrepancies
- Was the point of reference for the bank personnel who picked up bank deposits
- Documented and processed vouchers provided to customers by nonprofit organizations
- Conducted multiple monthly safety inspections and filed them per regulatory standard
Retail Supervisor
11 Months- Coordinated register coverage, breaks, and shift transitions to sustain efficient operations.
- Supported inventory control through stock replenishment, organization, and loss prevention practices.
- Communicated operational updates to management and staff to improve accountability and team performance.
- Inspected donation sort areas for quality, safety, and production efficiency.
Sales Associate
9 Months- Operated POS register accurately while handling cash, returns, and payment transactions.
- Maintained organized sales floor through zoning, recovery, and timely merchandise rotation.
- Trained new associates on donation processing, merchandising standards, and customer service expectations.
Education
- US History
Skills
Client relationship building
Workload planning
Deadline management
Safety management
Workload management
Deadline adherence
Operations oversight
Production planning
Inventory management
Client support
Issue resolution
Analytical thinking
Task management
Sales reporting
Timeline
Independent Contractor
Emerald Future (Self Employed)
09.2023 - CurrentRead More
Retail Supervisor
Evergreen Goodwill of the North West
08.2022 - 08.2023Read More
Retail Supervisor
Goodwill Of The Olympics And Rainier Region
09.2021 - 08.2022Read More
Sales Associate
Goodwill Of The Olympics And Rainier Region
03.2016 - 12.2016Read More
Pacific Lutheran University
from US History
Read More