Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brehonna Morgan

Fort Lauderdale

Summary

Dynamic Financial Analyst with a proven track record at Teleperformance USA, leveraging strong analytical skills and expertise in data trending to identify and prevent fraud. Adept at cash flow management and building client relationships, I deliver actionable insights that drive strategic decision-making and enhance financial performance.

Overview

8
8
years of professional experience

Work History

Financial Analyst

Teleperformance USA
01.2024 - Current
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Reviewed transactions and receipts to identify any suspicious activity.
  • Summarized all key information regarding investigation into detailed report for delivery to client.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Sales Associate

Walmart
09.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Financial Advisor

Conns Home Plus Warehouse
01.2021 - 05.2022
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.

Sales Associate

First Virginia Bank
09.2018 - 12.2019
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

New York & Company
07.2017 - 05.2018
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Indian River High School
Chesapeake, VA

Skills

  • Due diligence
  • Cash flow management
  • Finance
  • Data trending
  • Microsoft Excel
  • Debt management
  • Account management

Timeline

Financial Analyst

Teleperformance USA
01.2024 - Current

Sales Associate

Walmart
09.2023 - 01.2024

Financial Advisor

Conns Home Plus Warehouse
01.2021 - 05.2022

Sales Associate

First Virginia Bank
09.2018 - 12.2019

Sales Associate

New York & Company
07.2017 - 05.2018

Indian River High School

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