Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brei Gay

Pittsburg,KS

Summary

Dynamic and empathetic professional with a background in paraprofessional roles at Interlocal 637 and customer service at Dillons Grocery Store. Excelled in behavior management and effective communication, enhancing student support and customer satisfaction. Proven ability to provide individual assistance and resolve complaints, demonstrating a calm demeanor and strong documentation skills.

Overview

8
8
years of professional experience

Work History

Paraprofessional

Interlocal 637
04.2022 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Customer Service Cashier

Dillons Grocery Store
05.2017 - 03.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Answered product questions using knowledge of sales and store promotions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Education

GED -

Pittsburg High School
Pittsburg
08.2019

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • Documentation

Timeline

Paraprofessional

Interlocal 637
04.2022 - Current

Customer Service Cashier

Dillons Grocery Store
05.2017 - 03.2022

GED -

Pittsburg High School

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Brei Gay