Detail-oriented professional experienced in supporting complex operations in emergency management, refugee resettlement, and community-based programs. Proven ability to lead cross-sector collaboration, manage high-stakes logistics, and deliver trauma-informed, client-centered services in dynamic, high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Task Force Planner
Hagerty Consulting
Los Angeles, CA
01.2025 - Current
Improved emergency coordination by launching a County-led Emergency Response Task Force for disaster response for two destructive wildfires.
Streamlined resource access for 27 wildfire-impacted K-12 schools during recovery operations by coordinating efforts and amplifying county and community voices.
Enhanced community health safety by managing coordination and communication on environmental monitoring for school communities following the disaster, with the Department of Public Health.
Developed efficient Excel tracking systems to document over 70 philanthropic donations and 27 school rebuilds and relocation plans.
Coordinated with city, county, state, and federal departments to determine relevant recovery pathways and essential projects, including identifying funding.
Operations Section Chief
Hagerty Consulting
New York, NY
05.2023 - 12.2024
Led the Operations Section during emergency response, overseeing field activities at 17 respite centers, executing tactical objectives, and managing resource distribution for asylum seekers.
Provided updates on respite center operations, and informed strategic decision-making in weekly briefings with City OEM executive leadership.
Responded to urgent on-site situations by assessing risks and coordinating rapid team interventions to ensure the safety and well-being of all parties.
Led the coordinated closure of all 17 respite centers following mission completion, ensuring an orderly and efficient demobilization.
Recreation Facilitator
USCCB Migration and Refugee Services
VA, NJ
08.2021 - 09.2022
Supported emergency response operations at two (2) federal installations and one (1) Safe Haven, serving upwards of 25,500 vulnerable individuals and families in an emergency crisis during Operation Allies Welcome (OAW).
Motivated youth to explore emotions through diverse mediums, facilitating creative outlets with group lessons and individual support
Developed an arts program ensuring secure, inclusive spaces that promote creativity, self-expression, and trust-building for children and adults navigating displacement and resettlement challenges.
Developed standard operating procedures (SOPs) for inventory management, classroom facilitation, and reporting protocols to ensure consistent service and compliance across program operations.
Coordinated traditional cultural activities and events, promoting a sense of healing and unity.
Generalist Intake Specialist
International Rescue Committee
Petersburg, VA
08.2021 - 10.2021
Delivered frontline NGO support during emergency response operations to aid forcibly displaced refugees.
Showcased cultural understanding and administered thoughtful care, establishing a secure and trustworthy setting for all.
Conducted intake assessments and eligibility screenings for individuals and families in humanitarian crises, ensuring rapid access to critical services on federal installations.
Maintained accurate and confidential records in compliance with organizational policies and federal guidelines, contributing to data integrity and service continuity.
Education
Bachelor of Science - Political Science
Troy University
Troy, Alabama
12.2020
Certification
Trauma-Informed Care, 2023
Volunteer Experience
Tanweer, Humanitarian Advocate, 05/01/18, 11/01/18, Aided 20 local indigenous farmers in annual Olive Harvest., Prepared and served food to those living in extreme poverty., Location: Jenin, Palestine.
Project Hope, English Teacher, 05/01/18, 07/01/18, Developed and facilitated essential English lessons to local volunteers and journalists., Location: Nablus, Palestine.
Emerging Voices, Community Developer, 06/01/17, 08/01/17, Aided community development through operational support at local orphanage, soup kitchens, and senior services., Location: Bogota, Colombia.
International Volunteer HQ, English as a Foreign Language Educator (EFL), 06/01/15, 07/01/15, Instructed EFL classes daily for 15+ children and adults at local community center., Location: San Jose, Costa Rica.
Program Delivery Manager for the State of California Office of Emergency Services, (Cal OES) at Hagerty ConsultingProgram Delivery Manager for the State of California Office of Emergency Services, (Cal OES) at Hagerty Consulting
Associate Accountant at Clifton Larson Allen (CPAs, Consultants Wealth Advisors)Associate Accountant at Clifton Larson Allen (CPAs, Consultants Wealth Advisors)