Summary
Overview
Work History
Education
Skills
Timeline
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Breiana Martin

Columbus,IN

Summary

Dynamic and results-oriented professional with a proven track record at Cafe Central, excelling in food safety measures and fostering team unity. Leveraged customer interaction skills to enhance dining experiences, achieving notable improvements in service quality. Expert in operational standards and production leadership, consistently exceeding employer expectations. Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports. Compassionate Resident Assistant with experience managing residential life activities and enforcing housing policies. Strengths include strong conflict resolution skills, adaptability to diverse environments, and ability to foster supportive relationships with residents. Made significant impacts in previous roles by creating inclusive living communities and facilitating educational programs for resident development. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

6
6
years of professional experience

Work History

Restaurant Team Member

White Castle
Columbus, IN
09.2024 - Current
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Cleaned counters and common areas to minimize spread of germs.
  • Collected money, made change and counted out register at end of shift.

Resident Assistant

Love Chapel \ Brighter Days Homeless Shelter
Columbus, IN
10.2023 - 03.2024
  • Assisted in the enforcement of residence hall policies to ensure a safe and respectful community.
  • Answered telephones and routed calls or delivered messages.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.
  • Monitored assigned areas for cleanliness and security purposes.
  • Conducted regular room inspections to ensure compliance with housing policies.
  • Monitored the condition of communal areas, reporting maintenance issues promptly.
  • Developed and deepened relationships with residents and fellow staff.
  • Made beds daily and performed light housekeeping duties in resident apartments and common areas.

Waitress

Applebee's Neighborhood Grill & Bar
Columbus, IN
09.2022 - 01.2024
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Answered questions about menu items, ingredients, and pricing.
  • Informed customers of daily specials and signature menu items.
  • Took orders for food and drinks and delivered them to guests.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Developed positive relationships with regular customers through friendly conversation.

Kitchen Manager

Cafe Central
Columbus, IN
11.2018 - 09.2022
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Explained goals and expectations required of trainees.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.

Education

High School Diploma -

Midway Christian Academy
Hope, IN
05-2007

Skills

  • Customer interaction
  • Food safety measures
  • Sales expertise
  • Point-of-sale system
  • Cash handling and management
  • Clear communication
  • Cleaning techniques
  • Operational standards
  • Verbal and written communication
  • Production leadership
  • Case management support
  • Basic first aid
  • Community networking
  • Outreach initiatives
  • Nutrition education

Timeline

Restaurant Team Member

White Castle
09.2024 - Current

Resident Assistant

Love Chapel \ Brighter Days Homeless Shelter
10.2023 - 03.2024

Waitress

Applebee's Neighborhood Grill & Bar
09.2022 - 01.2024

Kitchen Manager

Cafe Central
11.2018 - 09.2022

High School Diploma -

Midway Christian Academy
Breiana Martin