BREIGHANNA BIGGERS
Carrollton
Summary
Administrative professional with extensive experience in loan processing and document coordination. Demonstrated success in managing high volumes of loan documentation while achieving productivity and customer satisfaction targets. Proficient in verifying financial histories and ensuring accuracy in accounts payable and receivable management. Recognized for strong communication skills and adaptability in fast-paced environments, consistently delivering high-quality work under pressure.
Overview
11
11
years of professional experience
Work History
Lending Speaclists ll
First Bank
Plano
03.2023 - Current
- Reviewed and analyzed loan requests for data accuracy and policy compliance.
- Verified new settlement agents and integrated them into warehouse loan system.
- Processed payments and settlements of warehouse loans to ensure daily GL reconciliation.
- Maintained records of loan agreements and transactions, ensuring documentation accuracy.
- Examined loan application and closing documents to verify information integrity.
- Prepared and delivered loan documents to title and escrow teams in a timely manner.
- Provided audit support by collecting necessary documentation from team members.
- Advised customers on loans and transactions, addressing inquiries effectively.
- Managed general ledger entries and reconciliations for financial accuracy.
- Assisted with audits by providing necessary documentation and explanations.
- Implemented process improvements to streamline accounting workflows and efficiency.
Mortgage Sales Associate
Hanley Wood
Dallas
01.2022 - 03.2023
- Advised clients on financing options tailored to individual needs and circumstances.
- Analyzed borrower financial information to assess eligibility for mortgages and loan programs.
- Collaborated with loan officers to streamline mortgage application processes.
- Coordinated with stakeholders to ensure successful project delivery.
- Generated weekly performance reports on metrics including closings, applications, and revenue.
- Researched innovative methods to enhance customer satisfaction while minimizing mortgage process costs.
- Identified improvement areas in mortgage sales operations and recommended procedural enhancements.
- Ensured compliance with industry standards while developing software systems.
Accounting Clerk
Reinsurance Associates
Dallas
07.2021 - 10.2022
- Verified transactions for compliance with financial policies and procedures.
- Managed weekly accounts payable check runs to ensure timely payments.
- Prepared client invoices and batches of accounts payable for data entry.
- Maintained accurate financial records, reconciling accounts monthly.
- Checked figures and postings for accuracy, ensuring proper coding.
- Identified and reported discrepancies found in financial records.
- Operated accounting software for recording, storing, and analyzing financial information.
- Performed general office duties, including filing and handling routine correspondence.
PERSONAL ASSISTANT
Progressive Consultants
Dallas
07.2017 - 06.2020
- Set appointments and meetings
- Transcribed audio on hearings, interrogations, and depositions into text format
- Conducted legal research
- Prepared case briefs
- Prepared and organized case presentations via MS Office
- Handled and screened phone calls
- Finalized travel, transportation, and lodging arrangements
- Made arrangements for lunch and dinner reservations
- Carried out personal errands; shopping, payment of bills and follow-up on laundry
- Managed both work and personal phone calls
- Provided assistance to both parents by running errands when needed
- Organized schedules and provided different activities to keep the children entertained
- Was very reliable and punctual
- Supervised and maintained a healthy life for the children by providing nutritious snacks and feedings
- Developed excellent coping skills to be able to adjust quickly at any given time
- Assisted with overnight stays as needed.
Leasing Manager
Ashkand Greene
Dallas
12.2014 - 03.2017
- Monitored lending regulations, industry trends, and market rates for compliance and strategy development.
- Conducted meetings with lenders, investors, underwriters, and real estate agents to facilitate collaboration.
- Analyzed borrower financial information to assess eligibility for mortgages and loan programs.
- Researched methods to enhance customer satisfaction while minimizing mortgage process costs.
- Identified process improvement opportunities within mortgage sales operations for efficiency gains.
- Ensured adherence to industry standards while developing software systems to support operations.
- Coordinated with stakeholders to ensure successful project delivery across various initiatives.
- Prepared reports on delinquent accounts to aid in resolution and compliance management.
Education
Bachelor of Arts - Communications
University of North Texas
Denton, TX05.2019
Skills
- Google Workspace and Microsoft Outlook proficiency
- Office administration and management
- Detail-oriented analysis
- Mortgage banking and loan processing
- Financial reconciliation
- Credit analysis
- Critical thinking
- Document verification
- Problem-solving skills
- Effective communication
- Time management
- Team collaboration
- Leadership
- Customer relationship management
Additional Information
Self-Starter with an accurate and detail oriented work ethic., Ability to thrive within a fast-paced environment., Super verbal and written communication skills., Pragmatic and having a 'can do' attitude., Remaining calm and polite at all times.
References
References available upon request.
Timeline
Lending Speaclists ll
First Bank
03.2023 - Current
Mortgage Sales Associate
Hanley Wood
01.2022 - 03.2023
Accounting Clerk
Reinsurance Associates
07.2021 - 10.2022
PERSONAL ASSISTANT
Progressive Consultants
07.2017 - 06.2020
Leasing Manager
Ashkand Greene
12.2014 - 03.2017
Bachelor of Arts - Communications
University of North Texas