Summary
Overview
Work History
Education
Skills
Timeline
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Breklen Phillips

Clayton,NC

Summary

Dedicated and customer-oriented food service professional with over 3 years of experience in the industry. Skilled in handling high-volume orders, managing a diverse menu, and providing top-notch customer service. Adept at working efficiently in fast-paced environments while ensuring quality and consistency in food preparation and presentation. Proven ability to work collaboratively with team members to deliver exceptional dining experiences. Seeking to leverage my expertise and passion for hospitality in a dynamic food service setting. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

3
3
years of professional experience

Work History

Cashier/Server

Likii Hibichi
02.2023 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.

Crew member

Dairy Queen
04.2022 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Cashier/Server

Clayton General Store
07.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Clayton Highschool
Clayton, NC
06.2024

Skills

  • Provided exceptional customer service by greeting and assisting guests in a fast-paced restaurant setting
  • Accurately process cash, credit card, and gift card transactions using a POS system
  • Maintained a clean and organized workstation, including sanitizing surfaces and restocking supplies as needed
  • I worked efficiently as a team member to ensure smooth operations during peak hours, including preparing food, taking orders, and maintaining the cleanliness of the dining area
  • Provided exceptional customer service by assisting guests with menu selections and addressing any concerns or special requests
  • Efficiently process customer orders and payments at cash register in a fast-paced restaurant setting
  • Balanced cash register at the end of each shift and handled cash, credit card, and mobile payments accurately
  • Collaborated with kitchen staff to coordinate and fulfill orders in a timely and accurate manner
  • Customer service
  • Fast paced worker
  • Communication skills
  • Fast learner
  • Strong work ethic
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling

Timeline

Cashier/Server

Likii Hibichi
02.2023 - 03.2024

Crew member

Dairy Queen
04.2022 - 01.2023

Cashier/Server

Clayton General Store
07.2021 - 12.2021

High School Diploma -

Clayton Highschool
Breklen Phillips