Summary
Overview
Work History
Education
Skills
Timeline
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Bren Martishius

Lake Elsinore,CA

Summary

Hello, my name is Bren. I was born and raised in Southern California. First, I'd like to get something out of the way...There is a lazy, robotic way to deliver this summary. That won't work for me, I would rather speak from the heart, but first I will insert this "recommended" summary, offered by a resume guidance site.

I am Dynamic professional with a proven track record at Starbucks, excelling in customer loyalty and team collaboration. Recognized for enhancing store aesthetics and optimizing layouts at Brandy Melville. Strong problem-solving abilities and clear communication skills drive success in fast-paced environments, ensuring exceptional service and satisfaction. Committed to maintaining cleanliness and attention to detail.

I suppose that sends a decent enough message about my strengths, but that is not enough for me. And its certainly not enough for Christian Dior.

In my own words...I am a dedicated professional, with a very wide range of skills. I started working in my teens in a hat store I knew nothing about, yet stayed with that company for almost 4 years, gaining valuable sales experience and overcoming my own adolescent social anxiety. My manager didn't care if I had teen acne and felt too shy to engage with customers, he taught me how to navigate the art of sales. Regardless of my insecurities. I'm thankful in hindsight. This job gave me confidence. Also, I'm pleased to report my skin issues have long since been resolved.

Win, win.

My next job: I got to thrive in my Visual position with Brandy Melville. I had a passion for fashion and a job to do, something that gave me a sense of pride. I created art from my displays. The owner of the company saw my work and had photos sent to every store in the US and Canada. He told them "this is how i want every single store to look". That job involved hard physical labor but I loved it. Constant creativity, new ideas required, weekly refreshes from midnight to six AM, sweating like pigs to create artistically while manually rearranging inventory/wall fixtures, with efficiency and urgency. I loved it and it taught me how to balance my own work ethic. Passion and diligent work, that magic combo.

After that, I moved and got a new job at Starbucks. I had no experience in any sort of food industry. I had retail experience but the hospitality element felt foreign to me. I had no business working at Starbucks, I was not cut out for the high intensity that came with that atmosphere, but it seemed like a decent option at the time. When I found out I was hired, it came as a surprise to me and I wondered how many days I would last. Well I adapted, I grew, I embraced the new challenges of that environment, and ended up staying for almost three years. Not sure how that happened, but I learned about my own resilience and willingness to exceed my own expectations. I did not love that job, but I knew the time invested would somehow give me lessons to last a lifetime.

Now I am here, and I finally feel ready to begin a new chapter. Rising to the occasion of who I am ready to be, and Dior means everything to me.

I have a deep respect for the art and industry of fashion. I have had a true love for fashion since I was a little girl, and Dior has always held a special place in my heart. Even if I wasn't wearing it yet, it felt like my fashion brand soulmate. I've always been a Dior girl.

It may be a small role in the grand scheme of Dior, but to me, this job would be a dream come true, not just for my younger self (I bought Blooming Bouquet with my first paycheck in high school, from that point on, I was "Miss Dior" at heart), but also for the woman I've become today. If given the opportunity, I will be dedicated to helping preserve the timeless beauty and austere of Christian Dior, the brand that speaks for itself, subtle yet powerful. Boldly blooming (pun slightly intended), unapologetically glowing from within. The vision of prestige and excellence.

I do believe I am perfect for this job. I will be thankful and focused. I will be present and prepared. The "Miss Dior" embodiment, the way in which I resonate deeply: feminine and strong, elegant and empowered, cultured and well composed. Classy and professional, punctual and attentive. Focused on showing up as the "Miss Dior" my teen self declared I'd be. Lucky for her, the present day me is truly qualified for this job, and ready to learn and grow.

Thank you for taking the time, I sincerely hope to hear back about this position, No matter what, I appreciate the opportunity.

All my best, Bren Martishius

Overview

10
10
years of professional experience

Work History

Lead Barista

Starbucks
01.2022 - 03.2025
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Promoted a culture of continuous improvement among staff members through constructive feedback sessions focused on enhancing individual performance.
  • Maintained regular and consistent attendance and punctuality.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.

Visual Designer

Brandy Melville
05.2018 - 07.2021
  • Oversaw window displays that captured shopper attention, driving foot traffic into the store.
  • Optimized space utilization within the store layout, improving shopping flow and overall customer experience.
  • Boosted sales performance through strategic placement of high-demand products and promotional materials.
  • Enhanced store aesthetics by designing and implementing visually appealing merchandise displays.
  • Managed inventory levels efficiently, ensuring optimal product availability and timely replenishment.
  • Contributed to a positive work environment by fostering teamwork among fellow employees and consistently providing constructive feedback.
  • Created eye-catching signage and promotional materials that effectively communicated key messages to customers.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Evaluated store performance and made recommendations for changes to optimize sales.
  • Developed themes, props and lighting for merchandise displays.
  • Monitored store traffic and customer engagement to determine display effectiveness.
  • Presented store update suggestions and layouts to management and stakeholders.

Junior Sales Associate

Lids Hat World
01.2015 - 04.2018
  • Implemented upselling strategies for complementary products, contributing to an increase in overall average transaction value.
  • Collaborated effectively with fellow team members to streamline operations, resulting in increased efficiency and productivity.
  • Demonstrated adaptability during peak hours by multitasking effectively for prompt customer assistance without sacrificing quality of service.
  • Assisted management with regular reporting on individual performance metrics, enabling data-driven decision-making for continuous improvement initiatives.
  • Promoted brand loyalty among clients by providing exceptional service before, during, and after each sale.
  • Boosted customer satisfaction by addressing inquiries and resolving product-related issues promptly.
  • Contributed to team success by providing excellent customer service, ensuring repeat business from satisfied clients.
  • Enhanced store reputation through proactive communication with clients, demonstrating knowledge of products and services offered.
  • Generated consistent sales revenue by establishing rapport with potential clients and identifying their needs.
  • Facilitated smooth checkout experiences for customers by processing transactions efficiently and accurately.
  • Assisted in achieving store sales targets by actively engaging customers on the sales floor and recommending suitable products.
  • Participated in regular training sessions to stay updated on product features, promotions, and sales techniques for optimal performance.
  • Leveraged strong communication skills to negotiate deals successfully while maintaining high levels of client satisfaction.
  • Supported inventory management processes by restocking merchandise and conducting routine stock checks to maintain accurate records.
  • Established trust with new customers through active listening skills and genuine empathy towards their needs.
  • Managed customer expectations and helped navigate sales processes.
  • Provided product and technical support to customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Maintained current knowledge of evolving changes in marketplace.
  • Presented professional image consistent with company's brand values.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Stayed current on company offerings and industry trends.
  • Developed, maintained and utilized diverse client base.

Education

High School Diploma -

Irvine Valley College
Irvine, CA
06.2016

Skills

  • Positive and professional
  • Friendly and outgoing, with poise
  • Cleanliness standards
  • Attention to detail
  • Adaptability to change
  • Time management
  • Problem-solving
  • Clear communication
  • Authentic and genuine with great social skills
  • Multitasking and organization
  • Collaborative and creative
  • Excellent memory

Timeline

Lead Barista

Starbucks
01.2022 - 03.2025

Visual Designer

Brandy Melville
05.2018 - 07.2021

Junior Sales Associate

Lids Hat World
01.2015 - 04.2018

High School Diploma -

Irvine Valley College