Bren Miller
Ponchatoula,LA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Auto Parts Manager
VW of Mandeville
09.2021 - Current
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Lead Product Specialist
VW of Mandeville
02.2019 - 09.2021
- Facilitated month-end closing processes, invoicing and journal entries
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales
- Addressed and resolved client or customer inquiries to foster superior standards of service
- Conducted quality, timely performance feedback and performance appraisals
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable
- Implemented and developed operational standards, policies and procedures
- Developed existing team into high productivity, results-oriented unit through creative initiatives
- Attended staff conferences to provide management with information and proposals concerning promotion, distribution, design and pricing of company products and services
- Forecasted and tracked marketing and sales trends, analyzing collected data
- Assessed customer and employee satisfaction.
- Directed trained survey interviewers.
- Participated in ongoing training to enhance own job skills and knowledge
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Met deadlines while maintaining high-quality deliverables.
Buyer
Blue Ridge Restaurant Supply
04.2017 - 02.2019
- Provided product information and resolved concerns to assist customers
- Provided efficient and courteous service to customers at all times
- Collaborated with vendors to obtain and develop desired products
- Bought merchandise and commodities for resale to wholesale and retail consumers
- Authorized payment of invoices and return of merchandise
- Obtained information about customer needs and preferences by conferring with sales and purchasing personnel
- Inspected merchandise and products to determine quality, value and yield
- Negotiated prices, discount terms and transportation arrangements with suppliers
- Recommended mark-up rates, mark-down rates and merchandise selling prices
- Provided clerks with prices, mark-ups and mark- downs, manufacturer numbers, season codes, and style numbers
- Consulted with store and merchandise managers about budgets and goods to be purchased.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
Inventory Manager
Caire Restaurant Supply
04.2015 - 04.2017
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Education
High School Diploma -
Alfred Bonnabel High
05.1997
Skills
- Health and Safety Procedures
- Administrative Oversight
- Reporting and Performance Analysis
- Scheduling and Time-Tracking
- Merchandise Promotion and Display
- Analytical and Critical Thinking
- Quality Control Programs
- Job Planning
- Computer Proficiency
- Staff Coaching and Training
- Cash Handling and Reconciliation
- Financial Recordkeeping
- Delegation and Supervision
- Cost Tracking
- Bank Deposits
- Supply Tracking
- Maintaining Clean Work Areas
- Managing Parts
- Customer Loyalty
- Critical Thinking
- Researching Customer Issues
- Stock Management
- Shrinkage Prevention
- Cash Register Operations
- Active Listening
- Safety and Security Enforcement
- Vehicle Damage Review
- Approachable and Relatable
- Computer Proficiency
- Project Estimation
- Merchandise Quality Assurance
- POS systems operations
Timeline
Auto Parts Manager
VW of Mandeville
09.2021 - Current
Lead Product Specialist
VW of Mandeville
02.2019 - 09.2021
Buyer
Blue Ridge Restaurant Supply
04.2017 - 02.2019
Inventory Manager
Caire Restaurant Supply
04.2015 - 04.2017
High School Diploma -
Alfred Bonnabel High
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