Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brenae Walton

Tuscaloosa,AL

Summary

A Business Administration leader with 6 years of experience with a background in case management, guest experience, operations management and extensive knowledge of life insurance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.

Overview

6
6
years of professional experience

Work History

Case Manager

Protective Life Corporation
Birmingham, AL
12.2019 - 03.2023
  • The initial review of life insurance applications
  • Communication of and follow up on needed requirements
  • Timely response to customer inquiries via email and phone
  • Effectively communicating underwriting decisions
  • Maintaining relationships with internal and external distributors and customers.

Executive Team Leader

Target
Trussville, AL
01.2019 - 10.2019
  • Managed front of store including cashiers, service desk and cart attendants
  • Updated team on loyalty programs, important services and store events
  • Reviewed Sales and payroll report
  • Conducted Interviews
  • Directed, trained and coached team members
  • Prepared the schedule for the front end
  • Managed team performance and prepared annual reviews
  • Managed team members and guest issues
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Implemented new leadership tactics to help transform business structure.
  • Revitalized business plans and realigned company objectives to increase overall profits.

Management Intern

Taregt
Tuscaloosa, AL
06.2018 - 08.2018
  • Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store
  • Skills in guest engagement; problem solving and resolution
  • Knowledge of retail business fundamentals
  • Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
  • Experience managing a team of hourly team members, team leaders and creating business strategies and goals
  • Skills in recruiting, selecting and talent management of hourly team member
  • Shadowed managers to gain understanding of organizational expectations and management techniques.

Assistant Manager

Rue 21
Tuscaloosa, Alabama
08.2017 - 03.2018
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Education

Bachelor of Science - Business Administration

The University of Alabama
Tuscaloosa, AL
12.2018

Associate of Arts - General Studies

Shelton State Community College
Tuscaloosa, AL
12.2014

Skills

  • Time Management
  • Executive Team Leadership
  • Customer Service
  • Communication skills
  • Business Administrative
  • Operation Management
  • Documentation and Reporting

Accomplishments

  • Manager Award for outstanding performance 2022

Timeline

Case Manager

Protective Life Corporation
12.2019 - 03.2023

Executive Team Leader

Target
01.2019 - 10.2019

Management Intern

Taregt
06.2018 - 08.2018

Assistant Manager

Rue 21
08.2017 - 03.2018

Bachelor of Science - Business Administration

The University of Alabama

Associate of Arts - General Studies

Shelton State Community College

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Brenae Walton