Summary
Overview
Work History
Education
Skills
Languages
Timeline
Awards
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Brenda A. Chesser

Oswego

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

36
36
years of professional experience

Work History

Telecommunications Administrative Assistant

Fermilab
04.2023 - 06.2025
  • Maintain copier and stock of office supplies by ordering supplies or preparing work orders, updates records.
  • Purchase office supplies and work with vendors
  • Receive and send multiple packages/mail with vendors
  • Work with staff across all departments
  • Set up jabber accounts
  • Process SPOK, AT&T and Verizon invoice
  • Create payment memos, Scan/ track packages
  • Maintain several dept spreadsheets, varied database maintenance
  • Order cell phones, wall phones and VoIP phones across the lab, lab wide headsets
  • Program VOIP 8811 desk phones
  • Excess equipment and send out to Property
  • Reconciliation of credit card
  • Create material move requests (MMRs)
  • Process TSR (Telecommunications Service request) sheets
  • Process requests for international loaner phone, receiving loaner phone
  • Review, process and purchase requisitions for new/upgraded cell phones
  • Composes, prepares, and edits routine correspondence

Customer Service/Sales

Home Depot
04.2022 - 10.2024
  • Greet, recommend and close every customer
  • Provide information to customers to sell entire project
  • Handle basics in adjacent departments
  • Maintain in stock assigned areas
  • Provide fast, friendly service to all customers
  • Ensure clean, shop-able and safe environment
  • Sign up customers for credit cards

Administrative Assistant/Bookkeeper

Vogelzang Law
09.2018 - 07.2022
  • First point of contact for clients and visitors
  • Answer/transfer phone call and take messages for staff members
  • Purchase office supplies and work with vendors
  • Working with office equipment such as printers, copiers, and laptops
  • Receive and send multiple packages/mail and letters
  • Help colleagues stay organized and effectively communicate with clients
  • Work with staff across all departments
  • Process expense reports and reimbursements
  • Assist accounting in bookkeeping work and accounts payable
  • Print, scan, and FedEx settlements to clients
  • Create spreadsheets and reports based on company records to make information more accessible for colleagues
  • Track invoices and payments
  • Process expense reports and reimbursements
  • Update and maintain the general ledger
  • Maintaining accurate transaction such as purchases, expenses, sales revenue, invoices, and payments
  • Deposit funds

Legal Assistant

Noonan & Lieberman Ltd.
08.2013 - 12.2018
  • Typing correspondence for Owner Attorney and several other Attorneys such as Agreements, Interrogatories and Detainer Complaints, summons for various counties in Illinois and Indiana, Notice of Filings, Appearances, Notice of Motions, Case Managements and Notice of Forfeitures
  • E-filing of documents
  • Communications with sheriffs and clerks of various counties
  • Greeting and directing clients and visitors to appropriate individuals
  • Answering multiline phone and directing calls to appropriate person or voice mail
  • Evictions - communicating with sheriffs of date and times

Administrative Assistant/Secretary/Receptionist

Mid-Continent Coal & Coke Company
05.2000 - 12.2012
  • Communicating with clients on a regular basis, welcoming, greeting and direct visitors
  • Fax daily of hourly employees at plants to several vendors
  • Coordinated domestic and some international travel arrangements
  • Typed correspondences and memos for Vice President and District Manager
  • Created and utilized Excel spreadsheets for data entry
  • Set up and ordered coal/coke for small sales (LTL loads)
  • Some truck logistics, utilizing DHL, FedEx and railcars
  • Fax and upkeep of various office equipment
  • Answered multiline phone system

Non-Invasive Cardiovascular Technician

Cardiovascular Clinics, PC
01.1999 - 01.2000
  • Perform EKG’s, treadmill stress testing, Holter monitor application and scanning
  • Answer phones
  • Scheduled appointments, charge patients, start IV’s, administered vaccines
  • Vital signs, Protimes, Cholestech
  • Transcribing EKGs and Holter monitors

Non-Invasive Cardiovascular Technician

St Catherine’s Hospital
01.1989 - 01.1999
  • Meditech Information system data entry
  • Perform EKG’s, Holter monitor application, stress testing
  • Tilt study, EKG late potentials, CPR
  • Filing, answering phones
  • Transcribing Holter monitors, electrocardiograms, echocardiograms, tilt study, etc.

Education

Associates degree - General Studies

South Suburban College
So Holland, IL
01.1988

Skills

  • Enjoy challenges…Quick study…Interested in Learning new things…Strong organizational skills…Ability to perform tasks simultaneously at peak workload…Proficient with use of Microsoft Word, Outlook and Excel…Adaptability…medical terminology…transcription
  • Sunflower, Services now, ProCard, Stock catalog, Emarketplace, OAS (OBIEE) Oracle analytics server, Quium, Workday, Adobe Acrobat, Cisco Jabber, Microsoft Office
  • Administrative support
  • Office administration
  • Computer skills
  • Data entry
  • Spreadsheet management
  • Client relations
  • Mail management
  • Microsoft Word
  • Microsoft Excel
  • Professional communication

Languages

English
Native or Bilingual

Timeline

Telecommunications Administrative Assistant

Fermilab
04.2023 - 06.2025

Customer Service/Sales

Home Depot
04.2022 - 10.2024

Administrative Assistant/Bookkeeper

Vogelzang Law
09.2018 - 07.2022

Legal Assistant

Noonan & Lieberman Ltd.
08.2013 - 12.2018

Administrative Assistant/Secretary/Receptionist

Mid-Continent Coal & Coke Company
05.2000 - 12.2012

Non-Invasive Cardiovascular Technician

Cardiovascular Clinics, PC
01.1999 - 01.2000

Non-Invasive Cardiovascular Technician

St Catherine’s Hospital
01.1989 - 01.1999

Associates degree - General Studies

South Suburban College

Awards

United States Achievement Academy – National Commemorative Certificate in Leadership -St Margaret’s Hospital
Brenda A. Chesser