Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Aguilar-Luna

Ozone Park

Summary

Dynamic and detail-oriented professional with experience at Keyfood Marketplace, excelling in cash handling and conflict resolution. Proven track record in returns processing and drawer balancing, ensuring high accuracy in transactions. Adept at maintaining inventory and enhancing customer satisfaction through clear communication and effective problem-solving skills.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

2
2
years of professional experience

Work History

Cashier

Keyfood Marketplace
08.2023 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.

Intern

Boys and Girls Club of Metro Queens
07.2024 - 08.2024
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Managed timely and effective replacement of damaged or missing products.
  • Maintained store assets with effective loss prevention strategies.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked designated items on shelves, end caps and displays.

Education

High School Diploma -

John Adams Highschool
Ozone Park, NY
06-2025

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • Conflict resolution
  • Currency counting
  • Training and onboarding
  • Payment processing
  • Complaint resolution
  • POS systems
  • Liquor regulations and compliance
  • Cash handling and management
  • Clear communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Intern

Boys and Girls Club of Metro Queens
07.2024 - 08.2024

Cashier

Keyfood Marketplace
08.2023 - Current

High School Diploma -

John Adams Highschool

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