Brenda Aguirre
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Internal Medicine Diagnostic Center
Magnolia , TX
2022.05 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Verified patient information prior to specimen collection.
- Performed venipuncture and other blood collection procedures according to established standards.
- Followed all safety protocols when handling hazardous materials.
Fresh Area Manager
Walmart
Tomball , TX
2017.02 - 2022
- Supervised employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Resolved conflicts between employees or customers in a professional manner.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Dealt with customer complaints and rectified product and service issues.
- Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
Education
Fast Track Program - Phlebotomy
Lonestar College
Houston 2022-04
High School Diploma -
Cypress Creek High School
Houston2012-05
Medical Assistant - Medical Assistant
Pima Medical School
Houston, TXSkills
- Money Handling
- Regulatory Compliance
- Customer Service
- Interpersonal and written communication
- Returns and exchanges
- Phlebotomy
- Patient Flow Management
- Procedure Assistance
- Patient Scheduling
- Medical Terminology
- Patient-focused care
- HIPAA Compliance
- Wound care and irrigation
- Understands medical procedures
- Vital sign monitors
- Fluent in English and Spanish
- Patient toileting
- Specimens collection and processing
- Medical Procedures
- Diagnostic Procedures
- Electrocardiography (EKG)
- Venipuncture and phlebotomy
- CPR
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Internal Medicine Diagnostic Center
2022.05 - Current
Fresh Area Manager
Walmart
2017.02 - 2022
Fast Track Program - Phlebotomy
Lonestar College
High School Diploma -
Cypress Creek High School
Medical Assistant - Medical Assistant
Pima Medical School
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