Brenda Aguirre
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Internal Medicine Diagnostic Center
Magnolia, TX
05.2022 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Verified patient information prior to specimen collection.
- Performed venipuncture and other blood collection procedures according to established standards.
- Followed all safety protocols when handling hazardous materials.
Fresh Area Manager
Walmart
Tomball, TX
02.2017 - 2022
- Supervised employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Resolved conflicts between employees or customers in a professional manner.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Dealt with customer complaints and rectified product and service issues.
- Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
Education
Fast Track Program - Phlebotomy
Lonestar College
Houston 04-2022
High School Diploma -
Cypress Creek High School
Houston05-2012
Medical Assistant - Medical Assistant
Pima Medical School
Houston, TXSkills
- Money Handling
- Regulatory Compliance
- Customer Service
- Interpersonal and written communication
- Returns and exchanges
- Phlebotomy
- Patient Flow Management
- Procedure Assistance
- Patient Scheduling
- Medical Terminology
- Patient-focused care
- HIPAA Compliance
- Wound care and irrigation
- Understands medical procedures
- Vital sign monitors
- Fluent in English and Spanish
- Patient toileting
- Specimens collection and processing
- Medical Procedures
- Diagnostic Procedures
- Electrocardiography (EKG)
- Venipuncture and phlebotomy
- CPR
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Internal Medicine Diagnostic Center
05.2022 - Current
Fresh Area Manager
Walmart
02.2017 - 2022
Fast Track Program - Phlebotomy
Lonestar College
High School Diploma -
Cypress Creek High School
Medical Assistant - Medical Assistant
Pima Medical School
Similar Profiles
Maria LeeMaria Lee
Medical Assistant at Adult Medicine and diagnostic centerMedical Assistant at Adult Medicine and diagnostic center
Kaitlyn VieiraKaitlyn Vieira
Patient Service Representative at Nashua Center for Internal MedicinePatient Service Representative at Nashua Center for Internal Medicine
Secret BellowsSecret Bellows
CMA/Front Desk at Frisco Center Internal MedicineCMA/Front Desk at Frisco Center Internal Medicine