Brenda Aldava
Arlington,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, attention to detail and hard working. Willingness to take on added responsibilities to meet team goals. Motivated to learn, grow and excel.
Overview
7
7
years of professional experience
Work History
Environmental Aide
Methodist Mansfield Medical Center
Mansfield, TX
02.2018 - 05.2019
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Cleaned and stocked guest rooms by replacing used towels and linens, making beds and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
Residential House Cleaner
Housekeeping
Arlington, TX
10.2014 - 04.2015
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Key Holder Leader
Jeff Cleaners
Grand Prairie, TX
02.2011 - 09.2014
- Corrected problems and increased efficiency to maintain productivity targets.
- Processed cash, credit, debit and check payments.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Opened and closed store 6 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Accepted and processed customer returns.
- Improved customer service by projecting friendly and knowledgeable attitude.
Front Desk Receptionist
A-Cleaners
DeSoto, TX
09.2009 - 02.2011
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored office supplies by checking inventory and placing orders.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
High School Diploma -
Duncanville High School
Duncanville, TX06.2010
Skills
- Bilingual- Spanish/English
- Positive Attitude and Energetic
- Customer Service-Oriented
- Reliable and Punctual
- Multitasking and Prioritization
- Attention to Detail
- Personal Initiative
- Cash Handling
- Handling Complaints and Inquiries
- Willingness to Learn
Timeline
Environmental Aide
Methodist Mansfield Medical Center
02.2018 - 05.2019
Residential House Cleaner
Housekeeping
10.2014 - 04.2015
Key Holder Leader
Jeff Cleaners
02.2011 - 09.2014
Front Desk Receptionist
A-Cleaners
09.2009 - 02.2011
High School Diploma -
Duncanville High School