Brenda Alexander
Kane,HA
Summary
I'm someone who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Organized Administrative Assistant versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives.
Administrative Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
First Insurance Company Of Hawaii
01.2018 - 08.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Administrative Assistance I
State of Nevada
06.2015 - 05.2017
- Answered and quickly redirected up to 13 calls per 4 hours.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Managed office supplies, vendors, organization and upkeep.
- Directed guests and routed deliveries and courier services.
- Opened and properly distributed incoming mail.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Maintained a clean reception area, including lounge and associated areas.
- Coordinated board and committee meetings, including schedules and information preparation and distribution.
Bachelor Housing Manager
Mancon Inc.
08.2013 - 05.2015
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Spot cleaned furniture and carpet.
- Inspected facility and grounds and picked up any trash.
- Dismantled, cleaned and replaced light fixtures.
- Cleaned in and around the buildings, prioritizing safety at all times.
- Offered direction to landscape architects on all landscaping projects.
- Prepared regular interval progress reports.
- Offered technical assistance to service providers.
- Reported the quality of performance on site to all site construction managers.
- Conducted routine quality audits to ensure that work was progressing per the specifications and initiated corrective actions.
- Scheduled all contractors and materials deliveries.
Human Resources Coordinator/Specialist
Altos Federal Group/Sentrillion
07.2006 - 07.2013
- Coordinated and conducted new hire pre-interviews.
- Edited job position announcements before authorizing a post.
- Completed employee employment verifications and unemployment paperwork in a timely manner.
- Evaluated timecards for accuracy on the regular and overtime hours.
- Collaborated with the curriculum coordinator on annual updates of the staff handbook.
- Gathered personnel records from all employees from each department.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Monitored employee work and developed improvement plans.
- Coordinated work between multiple departments.
Administrative Associate/HR Coordinator
ACS State Healthcare - Business Closed
07.2002 - 07.2006
- Maintained a clean reception area, including lounge and associated areas.
- Assisted with event planning, including associated travel and logistical arrangements.
- Helped distribute employee notices and mail around the office.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Directed guests and routed deliveries and courier services.
- Managed office supplies, vendors, organization and upkeep.
- Answered a high volume of phone calls and email inquiries.
- Organized and attended meetings, including compiling all documents and reports ahead of time.
- Filed paperwork and organized computer-based information.
- Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers.
- Managed and reviewed filing and office systems.
Transportation Security Officer
Homeland Security Honolulu International Airport
10.2002 - 08.2003
- Maintained a friendly, positive attitude when dealing with distressed passengers.
- Explained the use of safety equipment and answered passengers’ questions.
- Briefed passengers according to company and FAA requirements.
- Determined special assistance needs of passengers.
- Screened all passengers, crew members and employees for weapons and contraband.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Monitored and reported suspicious activities to local authorities.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
Education
High School Diploma -
Farrington High School
Honolulu, HI1974
Skills
- Excellent communication skills
- Professional phone etiquette
- Customer service-oriented
- Flexible
- Accurate and detailed
- Advanced clerical knowledge
- Conference planning
- Multi-line phone proficiency
- Administrative support specialist
- Critical thinker
- Project planning
- Works well under pressurePleasant demeanorCompensation and benefits
Timeline
Administrative Assistant
First Insurance Company Of Hawaii
01.2018 - 08.2023
Administrative Assistance I
State of Nevada
06.2015 - 05.2017
Bachelor Housing Manager
Mancon Inc.
08.2013 - 05.2015
Human Resources Coordinator/Specialist
Altos Federal Group/Sentrillion
07.2006 - 07.2013
Transportation Security Officer
Homeland Security Honolulu International Airport
10.2002 - 08.2003
Administrative Associate/HR Coordinator
ACS State Healthcare - Business Closed
07.2002 - 07.2006
High School Diploma -
Farrington High School
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