Brenda L Allen
Fond Du Lac,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, good time management skills.
Overview
22
22
years of professional experience
Work History
System Administrator
Guenther Supply Inc.
Fond Du Lac WI
07.2012 - 04.2024
- Maintained company's computer system, hardware, and software
- Maintaining and upgrading of workstations, and peripherals
- Software support and database management for ERP, Microsoft Office software, and maintain company website.
- Managed user access rights to maintain a prominent level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Managed approximately thirty incoming calls and directed them to correct offices.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Managed onboarding and offboarding of employees.
- Uploaded price updates into database
IT Student Help
Lakeshore Technical College
Manitowoc, WI
05.2011 - 06.2012
- Supported implementation of new software applications, ensuring seamless integration into existing systems.
- Developed and implemented preventive maintenance procedures.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up workstations for employees.
- Installed and configured operating systems and applications.
- Designed software procedure manuals for end users
General Labor
JL French
Sheboygan, WI
02.2002 - 01.2009
- CNC machines operator,
- Facilitated approximately 15 workers on manufacturer floor according to employer specifications.
- Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
- Increased overall job site efficiency by assisting with general labor tasks when necessary.
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Documented inspection results by completing logs.
- Inspected quality of products, taking note of functionality, appearance, and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
Associate of Applied Science - Information Technology Computer Support
Lakeshore Technical College
Manitowoc, WI06.2012
Skills
- System Upgrades
- System monitoring
- System updates
- Remote Access
- Windows administration
- User Management
- Software Installation
- Program installations
- Email Administration
- User Support
- Permissions and Access Control
- Workstation Maintenance
- Telephone skills
- Data Entry
- Document Management
- Technical Support
- Database Administration
- Microsoft Office
- Computer Proficiency
- Documentation
- Records Maintenance
- Office Equipment Maintenance
- Excel spreadsheets
- Documentation And Reporting
- Valid Driver's License
- Spreadsheet Creation
- Database Management
Timeline
System Administrator
Guenther Supply Inc.
07.2012 - 04.2024
IT Student Help
Lakeshore Technical College
05.2011 - 06.2012
General Labor
JL French
02.2002 - 01.2009
Associate of Applied Science - Information Technology Computer Support
Lakeshore Technical College