Summary
Overview
Work History
Education
Skills
Timeline
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Brenda L Allen

Fond Du Lac,WI

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, good time management skills.

Overview

22
22
years of professional experience

Work History

System Administrator

Guenther Supply Inc.
07.2012 - 04.2024
  • Maintained company's computer system, hardware, and software
  • Maintaining and upgrading of workstations, and peripherals
  • Software support and database management for ERP, Microsoft Office software, and maintain company website.
  • Managed user access rights to maintain a prominent level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Managed approximately thirty incoming calls and directed them to correct offices.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Managed onboarding and offboarding of employees.
  • Uploaded price updates into database

IT Student Help

Lakeshore Technical College
05.2011 - 06.2012
  • Supported implementation of new software applications, ensuring seamless integration into existing systems.
  • Developed and implemented preventive maintenance procedures.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Configured hardware, devices, and software to set up workstations for employees.
  • Installed and configured operating systems and applications.
  • Designed software procedure manuals for end users

General Labor

JL French
02.2002 - 01.2009
  • CNC machines operator,
  • Facilitated approximately 15 workers on manufacturer floor according to employer specifications.
  • Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
  • Increased overall job site efficiency by assisting with general labor tasks when necessary.
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Documented inspection results by completing logs.
  • Inspected quality of products, taking note of functionality, appearance, and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Education

Associate of Applied Science - Information Technology Computer Support

Lakeshore Technical College
Manitowoc, WI
06.2012

Skills

  • System Upgrades
  • System monitoring
  • System updates
  • Remote Access
  • Windows administration
  • User Management
  • Software Installation
  • Program installations
  • Email Administration
  • User Support
  • Permissions and Access Control
  • Workstation Maintenance
  • Telephone skills
  • Data Entry
  • Document Management
  • Technical Support
  • Database Administration
  • Microsoft Office
  • Computer Proficiency
  • Documentation
  • Records Maintenance
  • Office Equipment Maintenance
  • Excel spreadsheets
  • Documentation And Reporting
  • Valid Driver's License
  • Spreadsheet Creation
  • Database Management

Timeline

System Administrator

Guenther Supply Inc.
07.2012 - 04.2024

IT Student Help

Lakeshore Technical College
05.2011 - 06.2012

General Labor

JL French
02.2002 - 01.2009

Associate of Applied Science - Information Technology Computer Support

Lakeshore Technical College

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Brenda L Allen