Brenda Almazan Romero
Immokalee,FL
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Daycare Teacher
Grace Community School
Fort Myers, FL
09.2021 - Current
- Delivered exceptional customer service in both face-to-face and phone interactions.
- Implemented creative strategies resulting in improved team performance and outstanding results.
- Prioritized and organized tasks, efficiently accomplishing service goals.
- Demonstrated strong problem-solving skills by efficiently and effectively resolving issues.
- Engaged customers in conversation utilizing my strong interpersonal and people skills.
- Played a key role in improving overall workplace productivity through effective teamwork.
- Ensured completion of tasks according to schedule.
- Served as a bridge between non-English speaking individuals.
- Provided first aid when necessary including administering CPR if required.
- Created a positive, nurturing environment for young students.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
Cashier
Family Dollar
Immokalee, FL
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
GED -
Christian High School
Pass Christian, MS01-2022
Skills
- Child Safety
- Activity Planning
- Lesson Planning
- Emergency Procedures
- Customer Service
- Supply Inventory
- Infant Care
- Nutrition
- Cleaning and sanitation
- Gentle Discipline
- Meal Preparation
- Parental Communication
- Socialization techniques
- Punctual
- Positive and cheerful
- Bilingual in Spanish
- First aid and CPR certified
Timeline
Daycare Teacher
Grace Community School
09.2021 - Current
Cashier
Family Dollar
GED -
Christian High School