Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Brenda Almeida

Murrieta,CA

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

5
5
years of professional experience

Work History

Retail Business Owner

A+ Appliance Outlet
Pomona, CA
04.2020 - 10.2023
  • Developed and implemented marketing strategies to increase customer traffic.
  • Analyzed financial data, such as sales records and income statements, to identify areas of improvement.
  • Managed the daily operations of a retail store, including hiring and training employees.
  • Created budgets for all departments in the store and monitored expenses.
  • Cultivated relationships with vendors and suppliers to ensure quality products at competitive prices.
  • Researched new products and services to add to the store's inventory.
  • Negotiated contracts with vendors for goods and services needed by the store.
  • Monitored customer service standards in order to maintain high levels of customer satisfaction.
  • Implemented promotional campaigns through social media channels.
  • Organized special events such as sales promotions, product demonstrations, and fundraisers.
  • Maintained organized records of purchases, returns, refunds, discounts.

Manager

Good Quality Appliances
Montclair, CA
02.2019 - 02.2021
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed and implemented sales strategies to increase market share.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Maintained accurate records of all transactions between customers and company representatives.

Education

High School Diploma -

Franklin High School
El Paso, TX

Skills

  • Business Networking
  • Marketing expertise
  • Employee Training
  • Sales strategy development
  • Customer Service
  • Financial Management
  • Staff Management
  • Project Management
  • Negotiation
  • Attention to Detail
  • Sales Development
  • Sales strategics
  • Operations Management
  • Business marketing
  • Social Media Marketing
  • Bookkeeping
  • Purchasing and planning

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Retail Business Owner

A+ Appliance Outlet
04.2020 - 10.2023

Manager

Good Quality Appliances
02.2019 - 02.2021

High School Diploma -

Franklin High School

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Brenda Almeida