Brenda Alvarez
Revere,MA
Summary
Dedicated Medical Assistant with extensive experience at Beth Israel Deaconess Medical Center, adept in HIPAA compliance and patient scheduling. Demonstrates exceptional customer service and communication skills, fostering trust and efficiency. Proven ability in vital signs monitoring and laboratory specimen collection, enhancing clinic operations and patient care quality.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Beth Isreal Deaconess Medical Center OB/GYN
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
Float pool Medical Assistant
Beth Israel Deaconess Medical Center
07.2021 - 05.2023
- Welcome, greeted and roomed patient
- Performed vital signs and EKG
- Cleaned, restocked, and set up exam's rooms
- Every assignment give me the opportunity to learn something new.
Medical Assistant Intern
Brigham Women's Hospital
03.2021 - 05.2021
- Welcomed, greeted and roomed patients at Brigham Circle Medical Associates
- Performed vital signs and followed medical asepsis techniques
- Demonstrated knowledge of patient safety measures
- Cleaned, restocked, and set up exam rooms.
Customer Service Cashier
Sweetgreen INC.
02.2019 - 03.2020
- Provided great quality customer service in a consistently professional manner
- Worked directly with customers, cashier, food prep
- Organized the store, ingredients, utensils, cooking supplies
- Trained new team members in cash register operation, stock procedure and customer service.
Cahier
Shaw's
05.2018 - 11.2019
- Welcomed and greeted customers
- Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
- Worked closely with the front-end staff to resolve customer service issues
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Trained new team members in all needs of the job, cashier operation, stocking procedures, and providing excellent customer service.
Babysitter
02.2017 - 01.2018
- Helped children complete homework, study, and special assignments to support daily academic performance
- Monitored children of all ages to ensure their safety and well-being
- Adapted to any scenario, due to different child behavior, and wants and needs from parents.
Education
Medical Assistant Certificate -
Bunker Hill Community College
Boston, MA05.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Services
- Vital signs monitoring
- Procedure Assistance
- Laboratory Specimen Collection
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Assistant
Beth Isreal Deaconess Medical Center OB/GYN
06.2023 - Current
Float pool Medical Assistant
Beth Israel Deaconess Medical Center
07.2021 - 05.2023
Medical Assistant Intern
Brigham Women's Hospital
03.2021 - 05.2021
Customer Service Cashier
Sweetgreen INC.
02.2019 - 03.2020
Cahier
Shaw's
05.2018 - 11.2019
Babysitter
02.2017 - 01.2018
Medical Assistant Certificate -
Bunker Hill Community College
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