Brenda Amaya
Elizabethport,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Dr. Warren M. Klein
Elizabeth, NJ
01.2023 - 10.2023
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Greeted customers warmly and made them feel welcome.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Front Desk Receptionist
Wingate by Wyndham Hotel
Greenville, SC
12.2021 - 10.2022
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers for room charges and incidentals.
- Maintained up-to-date knowledge of hotel products, services, pricing plans and policies.
- Assisted with room reservations, changes and cancellations.
- Maintained daily records of room availability and rates.
- Assisted in training new front desk clerks on proper procedures and protocols.
- Managed cash drawer according to established accounting guidelines.
Education
High School Diploma -
Admiral William Halsey
Elizabeth, NJ06-2020
Skills
- Office Organization
- Customer Service
- File Organization
- Bilingual
- Multi-Tasker
Timeline
Front Desk Receptionist
Dr. Warren M. Klein
01.2023 - 10.2023
Front Desk Receptionist
Wingate by Wyndham Hotel
12.2021 - 10.2022
High School Diploma -
Admiral William Halsey
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