Brenda Applin
Hampton,VA
Summary
Accomplished Title Specialist with a proven track record at Langley Federal Credit Union, enhancing document accuracy and reducing title discrepancies through meticulous title research and data entry. Skilled in file management and demonstrating exceptional attention to detail, I significantly improved department efficiency. Expert in resolving complex title issues, blending analytical prowess with strong communication skills. Detailed Title Clerk with 13 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in [Software].
Overview
16
16
years of professional experience
Work History
Title Clerk
Banister CDJR
02.2024 - 06.2024
- Entered title and vehicle information into database.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Tag and Title Clerk
Winners Circle Nissan
05.2021 - 01.2024
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Demonstrated adaptability during peak periods by multitasking and being flexible in handling various tasks at hand.
- Conducted thorough research to resolve complex registration issues, improving overall department efficiency.
- Organized physical files efficiently, enabling easy retrieval of information when needed for future reference or audits purposes.
Title Specialist
Langley Federal Credit Union
10.2008 - 05.2021
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Provided expert guidance on complex title matters, serving as a reliable resource for colleagues and clients alike.
- Assisted in training new team members, sharing best practices and industry knowledge for comprehensive skill development.
- Communicated with customers to resolve common title issues.
- Entered title and vehicle information into database.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Education
High School Diploma -
Ferguson High School
Newport News, VA06.1981
Skills
- Title processing
- File Management
- Accuracy and Precision
- Notary Public
- Title Research
- Temporary tags
- Data Entry
- Attention to Detail
Timeline
Title Clerk
Banister CDJR
02.2024 - 06.2024
Tag and Title Clerk
Winners Circle Nissan
05.2021 - 01.2024
Title Specialist
Langley Federal Credit Union
10.2008 - 05.2021
High School Diploma -
Ferguson High School
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