Brenda Arroyo
South Bend,IN
Summary
Demonstrates a proven track record of excellence in obtaining a Class A License, leading to a solid foundation in transportation knowledge and logistics expertise. Adept at navigating complex logistics challenges and optimizing operational efficiency within the transportation industry. Committed to delivering significant improvements in ensuring timely and safe of delivery of goods, thus contributing to organizational success. Actively seeking opportunities to leverage expertise in a dynamic transportation role with growth potential.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Machine Operator Assembler
Genesis Products
Elkhart, IN
06.2020 - 08.2024
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
Phone Sales Representative
Press Ganey
South Bend, IN
02.2018 - 06.2020
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
- Improved overall call quality by actively seeking feedback from managers or peers regularly.
- Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
- Escalated concerns or advanced problem calls to management staff.
- Maintained accurate records of all transactions with customers in compliance with company policies and procedures regarding data privacy protection and reporting standards.
Education
High School Diploma -
Penn High School
Mishawaka, INClass A License -
Truck Drivers Institute
South Bend, IN03.2025
Skills
- Machine Operation
- Stress Tolerance
- Production Scheduling
- Mechanical Aptitude
- Attention to Detail
- Strong Work Ethic
- Good Communication
- Manufacturing Experience
- Heavy Lifting
Languages
Spanish
Native or Bilingual
Certification
CDL CLASS A
Timeline
Machine Operator Assembler
Genesis Products
06.2020 - 08.2024
Phone Sales Representative
Press Ganey
02.2018 - 06.2020
High School Diploma -
Penn High School
Class A License -
Truck Drivers Institute