Brenda Arroyo
Bellwood,IL
Summary
Dedicated Registered Nurse with extensive experience in Care Coordination, Surgical Care, and Patient Education. Proven ability to enhance patient outcomes through effective interdisciplinary collaboration and bilingual communication.
Overview
9
9
years of professional experience
Work History
PRN PACU Registered Nurse
Fullerton Surgery Center
11.2017 - Current
- Displayed strong clinical skills in assessing vital signs, performing glucose checks, blood pressure, EKGs, BVIs, telemetry monitoring, IV insertions, and providing pre- and post-operative rounding care frequently
- Adhered to safety guidelines for patient monitoring and vital signs tracking to ensure patient well-being.
- Collaborated with providers and care team to integrate input for delivering high-quality patient care.
- Accurately and succinctly document patient concerns and nurse assessment and response in real time
- Maintained thorough patient records and updated healthcare team on patient status to ensure accurate, timely flow of information.
- Complied with HIPAA standards in all patient documentation and interactions
Clinical Nurse Coordinator/Staff Nurse I
UI Health
Chicago, Illinois
02.2021 - 04.2024
- Provided individualized nursing care to Oncology patients through coordination, medication management, patient advocacy, and outcome monitoring.
- Coordinated care for Surgical Oncology patients by managing communication channels, ensuring timely responses to messages, calls, and voicemails.
- Communicate and collaborate with members of a multidisciplinary team, including (Med-Onc, Radiology, Mammography, Social Workers, patient's PCPs etc.) for continuation of care pre and post surgery on a daily basis
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Prioritized concerns of patients and family members, ensuring timely follow-up on messages and calls to enhance care continuity.
- Cross trained with different specialties in the clinic, such as Wound Clinic, and Plastic Surgery Clinic
- Established empathetic relationships with diverse patients and families, advocating for their needs within the healthcare system.
- Assist MD with clinic procedures and ensuring pre-authorization approved before date of procedures
- Assisted with different services and procedures, including scanning medication used and sending specimens to appropriate departments, labs, and pathology.
- Administered medications and treatments in accordance with established protocols.
Registered Nurse, Ambulatory Care
UI Health
02.2020 - 06.2021
- Adapted to various clinics in Outpatient Care Center to address nursing staff needs and ensure seamless patient care.
- Collaborated daily with interdisciplinary team to coordinate patient care and enhance communication.
- Educated patients on disease management and preventive care, enhancing their understanding of health conditions.
- Worked in different specialized clinics, such as Surgery, Orthopedic, GI/Liver, Neurology, Pain, Primary Care Plus Clinic.
- Ensured EPIC messages, such as patient's in basket messages and staff's messages were acknowledged and handled in a timely manner
Clinical Call Center Triage Nurse
Oak Street Health
12.2019 - 01.2020
- Coordinated patient care through incoming calls, facilitating communication among patients, caregivers, and healthcare providers
- Provide nursing care services under the direction of the call center manager, Oak Street Health protocols, and providers
- Identified care gaps, providing timely interventions and health education to enhance patient outcomes
- Communicated test results, processed medication refills, and initiated outbound calls
- Collaborate with the patient's provider, or care team for input, when needed, to deliver high-quality care
- Documented patient concerns and nurse assessments in real time, ensuring accurate and effective communication of care
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Chicago, IL09-2017
Skills
- Care Coordination
- Clinical judgment
- Intravenous therapy
- Discharge planning
- Vital signs monitoring
- Electronic medical records
- EPIC
- Greenway
- Meditech
- Critical care management
- Patient education
- Critical care managemente
- Bilingual in Spanish
- Ethical practice
References
Available upon request
Timeline
Clinical Nurse Coordinator/Staff Nurse I
UI Health
02.2021 - 04.2024
Registered Nurse, Ambulatory Care
UI Health
02.2020 - 06.2021
Clinical Call Center Triage Nurse
Oak Street Health
12.2019 - 01.2020
PRN PACU Registered Nurse
Fullerton Surgery Center
11.2017 - Current
Bachelor of Science - Nursing
Chamberlain College of Nursing