Brenda Axelsen
Peoria,AZ
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Strong problem-solving, planning and decision-making abilities developed over 15 years of related experience.
Overview
13
13
years of professional experience
Work History
Business Project Advisor
Express Scripts
04.2023 - Current
- Managed multiple concurrent projects to ensure successful completion within established timeframes.
- Facilitated stakeholder meetings to address concerns, gather feedback, and develop actionable plans for improvement.
- Coordinated cross-functional teams to ensure seamless communication and alignment for timely project delivery.
- Prepared comprehensive documentation including project plans, box reports, and lessons learned summaries for stakeholder review.
- Supported clients throughout the entire life cycle of their projects to ensure smooth transitions from initiation to closure stages.
Implementation Manager
Cigna HealthCare
05.2016 - 04.2023
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
- Partnered with business partners and stakeholders to obtain critical information necessary for account/project set up.
- Collaborated with account team and stakeholders to set timelines and key deliverable dates.
- Worked closely with the account team to resolve any conflict and to assist with eliminating barriers allowing progression to continue within the implementation.
- Enhanced client satisfaction by proactively addressing concerns and providing timely updates on progress.
Implementation Specialist
Cigna HealthCare
05.2011 - 05.2016
- Cultivated relationships with sales and implementation managers to support client onboarding actions.
- Suggested solutions to developing problems during installation so that correct modifications could be made.
- Expertly created healthcare and pharmacy benefits summaries and federal SBCs.
- Responsible to installing federal and state benefits in compliance with the Affordable Healthcare Act.
- Performed audits on federal and state healthcare contract documents (SPDS).
- Collaborated with Cigna's compliance team to identify out of compliance benefits and work with internal partners to resolve.
Education
Business Management -
University of Phoenix
Tempe, AZAgile Leader Certification -
Six Sigma Global Institute
Project Management
PMI-Project Management Institute
Skills
- Innovative problem-solving abilities
- Excellent Negotiation skills
- Planning Abilities
- Critical Thinking
- Stakeholder Engagement
- Cross-functional Collaboration
- Detail Oriented
- Time Management
- Project Management
Timeline
Business Project Advisor
Express Scripts
04.2023 - Current
Implementation Manager
Cigna HealthCare
05.2016 - 04.2023
Implementation Specialist
Cigna HealthCare
05.2011 - 05.2016
Business Management -
University of Phoenix
Agile Leader Certification -
Six Sigma Global Institute
Project Management
PMI-Project Management Institute
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