Brenda Ayala
Palmdale,CA
Summary
Dynamic Medical assistant with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities. Efficient Referral Coordinator with 2 years of increasing responsibility medical industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes.
Overview
9
9
years of professional experience
Work History
Referral Coordinator
Tarzana Treatment Centers, Inc
10.2021 - Current
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
Medical Assistant
West Valley Rehab
07.2019 - 01.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
West Hollywood Urgent Care
01.2018 - 07.2019
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Verified patient insurance coverage and collected required co-payments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Receptionist
Reseda Medical Clinic
02.2015 - 03.2017
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Medical Assistant Diploma - Medical Assisting
UEI COLLEGE
Encino, CA11.2015
Skills
- Pre-authorizations
- Insurance Verification
- Medical Terminology
- Patient Scheduling
- Epic Systems
Languages
Spanish
Full Professional
Timeline
Referral Coordinator
Tarzana Treatment Centers, Inc
10.2021 - Current
Medical Assistant
West Valley Rehab
07.2019 - 01.2021
Medical Assistant
West Hollywood Urgent Care
01.2018 - 07.2019
Medical Receptionist
Reseda Medical Clinic
02.2015 - 03.2017
Medical Assistant Diploma - Medical Assisting
UEI COLLEGE
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