Brenda Azocar

• Answer phones, Respond to emails, Schedule appointments for applications, recertifications, tours, move ins, and returning keys for move outs, Called prospects off the waiting list for income restricted apartments and organized the data in an excel spreadsheet to follow up and remove, Utilize OneSite/RealPage to run end of month reports, Submit invoices for payment, Run delinquency reports, Compose Three Day Notices to Comply or Vacate, Compose Newsletters, Helped Tenants submit service requests on Active Building, Give tours of vacant units, Conduct move out inspections, Enter move out charges and close final account statements, Work with Vendors

• Scan loose documents and electronic faxes, Answer phone calls, Redirect calls if needed, Schedule appointments to pick up requested medical records, Helped with medical records requests by either faxing requests or records to other medical clinics, Communicating to our off-site copy service and delegating requests to copy service, Email records to patients in a secure encrypted email while staying HIPPA compliant, Improved my work process to increase efficiency and speed.

• Answer phones, Assist the Release of Information Specialist in releasing medical records, Scan loose documents, and paper charts, Collect charts and paperwork from other departments, Handle stat faxes, Analyze ER charts and day surgery charts, Assist physicians with completing their chart deficiencies.

Managed administrative duties with phone reception, appointment scheduling, and confirming appointments, order prescription glasses and contacts for patients, create new patient accounts, verified insurance benefits, faxed prescriptions, utilized OfficeMate software