Brenda Baldonado
Corpus Christi,TX
Summary
Bilingual Medical Assistant with experience in fast-paced healthcare settings. Expertise in clinical procedures, patient education, and administrative support. Knowledgeable in medical terminology, electronic health records, and HIPAA regulations. Contributed to enhanced patient care through effective communication and streamlined processes.
Overview
1
1
Certification
1
1
year of post-secondary education
14
14
years of professional experience
Work History
Certified Medical Assistant
Corpus Christi Urology Group
Corpus Christi, Texas
01.2025 - Current
- Assisted physicians during patient examinations and procedures in urology practice.
- Collected urinalysis and vital signs to support accurate patient assessments in urology practice.
- Managed patient records in electronic health record system for streamlined patient care.
- Coordinated patient appointments and follow-up visits for optimal scheduling.
- Verified patient insurance information to ensure appointment eligibility and facilitate patient access to care.
- Assisted patients in navigating medication payment options and completing necessary paperwork.
- Scanned and organized patient paperwork into electronic charts for accurate record-keeping.
National Registered Certified Medical Assistant (NRCMA)
Conviva Care Solutions
Rockport
10.2023 - 12.2024
- Took vital signs, performed basic triage, and reviewed medications to update patient treatment plans.
- Reviewed patient records for lab results to ensure timely follow-up. in patient records to ensure timely follow-up. or imaging that was ordered to be done if no result in chart will look look up on facility that was ordered from to see if it was done or if canceled by patient to make note.
- Printed lab results from facility site for provider when not available in EMR. from facility site for provider when not available in EMR.
- Processed medication refills for pharmacy upon patient request.
- Any patient that comes in for pre-op appointment has to make sure all paperwork with office visit note is faxed to doctor's office.
- Handled urgent patient messages promptly and ensured timely callbacks.
- Called patients to deliver results and instructions from providers promptly.
National Registered Certified Medical Assistant (NRCMA)
Driscoll Children's Hospital
Corpus Christi, TX
03.2022 - 10.2022
- Processed medication orders to pharmacy for timely patient access to prescribed treatments.
- Verified accuracy of patient charts to ensure comprehensive medical records.
- Completed orders in patient charts for imaging tests as directed by physicians.
- Coordinated referrals by faxing necessary paperwork and providing patients and parents with detailed follow-up information.
- Confirmed patient appointments for accuracy and scheduling.
- Schedule imaging appointments.
- Scheduled imaging appointments for patients to ensure timely diagnostic processes.
- Processed patient discharge by completing necessary paperwork.
National Registered Certified Medical Assistant (NRCMA)
Corpus Christi Urology Group
Corpus Christi, TX
03.2013 - 11.2021
- Collected urinalysis and vital signs, ensured imaging orders were placed and available in the chart for review.
- Medical front office skills checking in and out, inputting all new patients' information, verifying that everything in the chart is correct.
- Entered new patient information into the electronic health record (EHR) system.
- Entered insurance information and verified active status or need for authorization prior to patient visits.
- Assisted patients with medication payment options, co-pays, and completion of necessary paperwork.
- Scanned and organized paperwork into patient charts to maintain accurate medical records.
- Coordinated patient referrals to external medical offices.
Education
National Registered Certified Medical Assistant (NRCMA) - Medical Assistant
South Texas Vocational Institute - Corpus Christi
Corpus Christi, TX 09.2013 - 09.2014
High school diploma -
Ingleside High school
Ingleside, TXSkills
- Vital Signs
- Patient Care
- Medical terminology
- Venipuncture
- Electrocardiogram Monitoring
- Specimen collection
- Wound Management
- Assisting in Procedures
- Administer Injections
- Urological Procedures
- Pelvic rehabilitation
- Neuromodulation Techniques
- Catheter Management
- Ordering labs
- Ordering X-ray & CT scans
- Basic Life Support
- First Aid
- ICD-9 / ICD-10
- Medical Coding
- Medical Billing
- Insurance Verification
- EMR Systems
- Telephone triage techniques
- Patient verification
- Patient triage
- Medication review
- Patient education
- Patient information retrieval
- Hospital referral coordination
- New patient referrals
- Specialty referrals
- Post-op scheduling
- Exam room maintenance
- Record scanning
- Records management
- Supply inventory
- Infection Control
- Teamwork
- Self-Motivated
- Organized
- Able to Multi-task
- Bilingual
- Customer service
- OSHA Trained
- Office Accounting
- Tray Set-up
- Authorize for Medications
- Medication Management
- Vital signs
- Vital signs
- Insurance verification
- Medical administration
- Appointment scheduling
- Medication management
- Vital signs measurement
- Electronic health records
- Patient follow-up
- Referral coordination
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
- Conflict resolution
- Blood pressure measurement
- Medical billing
- Clinical applications
- Medical records oversight
- Schedule coordination
- Triage assessment
- Patient care
- Medication administration
- Inventory and supply management
- HIPAA protocols
- Sample collection procedures
- Wound care
- Treatment setup
- Medical billing and coding
- Multitasking and organization
- HIPAA compliance
- Workflow organization
- Specimen collection and processing
- Payment collection
- Injection administration
- Phlebotomy techniques
- Patient documentation
- Inventory management
- Sterilization techniques
- Verbal and written communication
- Safety compliance
Certification
- Certified Medical Assistant
- BLS
References
References available upon request.
Timeline
Certified Medical Assistant
Corpus Christi Urology Group
01.2025 - Current
National Registered Certified Medical Assistant (NRCMA)
Conviva Care Solutions
10.2023 - 12.2024
National Registered Certified Medical Assistant (NRCMA)
Driscoll Children's Hospital
03.2022 - 10.2022
National Registered Certified Medical Assistant (NRCMA) - Medical Assistant
South Texas Vocational Institute - Corpus Christi
09.2013 - 09.2014
National Registered Certified Medical Assistant (NRCMA)
Corpus Christi Urology Group
03.2013 - 11.2021
High school diploma -
Ingleside High school