Brenda Baldwin
Simpsonville,SC
Summary
Highly organized and detail-oriented administrative professional whom excels in customer relationship management, strategic planning, employee relations, and office operations. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
HR Generalist
Alupress
Simpsonville, SC
08.2023 - Current
- Assisted with payroll processing by verifying timekeeping records.
- Assisted candidates with application processes by answering questions about the application, performing background checks, providing I-9 forms, and handling drug screening paperwork.
- Assessed training needs based on performance evaluations or feedback from managers.
- Compiled reports related to hiring, termination, promotions, absences, and turnover rates.
- Conducted employee onboarding process, orientations, and exit interviews.
- Resolved complex employee disputes through mediation or arbitration.
Financial Service Representative
F&M Bank & Trust
Clarksville, TN
06.2022 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Performed daily reconciliation of bank accounts to ensure accuracy of records.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
- Helped customers open and close accounts, apply for loans, and make sound financial decisions.
Administrative Assistant
Frey and Son Homes
Cape Coral , FL
02.2021 - 02.2022
- Provided administrative support to the sales director, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Outreach Coordinator
Cell Phones for Soldiers
Alpharetta, GA
02.2016 - 12.2020
- Provided excellent customer service to donors and military members during daily interactions.
- Organized and managed community events to promote awareness of organization's services.
- Followed security procedures, issued visitor clearance, monitored logbooks and reported any irregularities.
- Scheduled appointments, meetings and events for the Director of Sales
- Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
Administrator
Asset Cellutions
Alpharetta, GA
02.2016 - 12.2020
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Greeted visitors and callers daily to handle inquiries or direct to appropriate persons.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Assisted CEO and COO with coordinating meetings, conferences, travel arrangements, and calendar appointments.
Personal Banker
JPMorgan Chase
Bellflower, CA
03.2006 - 02.2016
- Devised targeted solutions for various customers, including deposit, lending and investment services.
- Performed cash and check balancing to verify all daily and monthly cash accounts for accuracy.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Maintained position of trust and responsibility by keeping customer business confidential.
Education
Brooks College
Long BeachSkills
- Recordkeeping
- Financial Literacy
- SAP Proficiency
- Customer Service
- Proficient in Microsoft Office
- Planning and Scheduling
Timeline
HR Generalist
Alupress
08.2023 - Current
Financial Service Representative
F&M Bank & Trust
06.2022 - 06.2023
Administrative Assistant
Frey and Son Homes
02.2021 - 02.2022
Outreach Coordinator
Cell Phones for Soldiers
02.2016 - 12.2020
Administrator
Asset Cellutions
02.2016 - 12.2020
Personal Banker
JPMorgan Chase
03.2006 - 02.2016
Brooks College
Similar Profiles
KABLAN EVRA NIAMKEKABLAN EVRA NIAMKE
FONDRY at NUOVA-ALUPRESSFONDRY at NUOVA-ALUPRESS
Noah JacksonNoah Jackson
Student Ambassador at Columbia College SCStudent Ambassador at Columbia College SC
CaDayzhia GrantCaDayzhia Grant
Assembly Line Production Worker at ZF TransmissionsAssembly Line Production Worker at ZF Transmissions