Summary
Overview
Work History
Skills
Timeline
Generic

Brenda Barrera

San Juan,TX

Summary

Dynamic leader with proven expertise in operations management and customer service, honed at Dynamic Children Therapy Services and other roles. Excelled in workflow optimization and team management, enhancing client satisfaction and safety. Skilled in Microsoft Office Suite and effective multitasking, I significantly improved service delivery by prioritizing customer relations and staff development.

Overview

17
17
years of professional experience

Work History

Front Office Manager

Dynamic Children Therapy Services
06.2023 - Current
  • Defined clear targets and objectives and communicated to other team members.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

Streamlined check-in and check-out processes for sección .


Caring for children so they don't get hurt, I work with children with different medical problems (severe autism), inactivity, aggressive, and children with only a little delay

to give them a helpful welcome from the moment they enter the clinic, to make parents feel that they are at home in a safe and quiet place, to show parents that patients are a priority for us; so that specialists work with their children for a better future for children and parents,

Line Server

PSJA District
03.2019 - 10.2021
  • Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
  • Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
  • Communicated effectively with coworkers to optimize workflow and ensure smooth operations during busy shifts.
  • Maintained high standards of cleanliness by consistently adhering to food safety guidelines and procedures.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
  • Served food according to temperature, safety and presentation guidelines.

Customer Service Cashier

Delegar Food
05.2007 - 10.2013
  • Welcome the customer to the place, show the specials and answer any questions the customer may have, let them know that the customer is a priority, always showing them respect.
  • count the money at the end of the day

Skills

  • Effective Multitasking
  • Workflow Optimization
  • Customer Service
  • Customer Relations
  • Scheduling and calendar management
  • Operations Management
  • Microsoft Office Suite
  • Team Management
  • Oral and writing communication
  • Staff Management
  • Schedule Management

Timeline

Front Office Manager

Dynamic Children Therapy Services
06.2023 - Current

Line Server

PSJA District
03.2019 - 10.2021

Customer Service Cashier

Delegar Food
05.2007 - 10.2013
Brenda Barrera