Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Bermudez

Rochester,NY

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

12
12
years of professional experience

Work History

Licensed Certified Dental Assistant

URMC
Rochester, NY

Prepare patients for various dental procedures, provide support to dentists and dental hygienists on variety of tasks, including greeting and scheduling patients, obtaining preliminary vital signs and symptoms, performing diagnostic testing, creating laboratory molds, taking x-rays, and assisting dentist through all visits and dental procedures. Aftercare instructions, as well as follow up calls

Practice Coordinator

Unity
01.2019 - Current

Works collaboratively with Manager to ensure monthly/quarterly reporting. Maintains/assists office staffing schedules and provide a procedure for covering absences, including floating of internal staff, and sharing staff between offices. Primary responsibility is to plan, coordinate, direct and supervise various elements of the practice to include, operations and personnel management within the policies of the Unity Dental Practice. Provide leadership for staff; exhibit leadership core competencies; provide superior customer service; communicates and models the mission and values of the system. Manage daily operations and financial control of assigned practice, including demographic information, coding, charges, statistical information, and month-end data; prepare annual budget and action plans, while monitoring monthly financial reports.

Oral Surgery Assistant Rochester Regional

01.2018 - 01.2019

Prepare dental supplies necessary for each patient; anticipate dentist needs for instrumentation and materials during the procedural treatment on the patient; assist with x-rays, surgery and positioning suction tubes, N20 and IV sedation. Clean and sterilize all dental instruments following proper procedures. Maintain all patient records and update as necessary.

Smile Mobile Supervisor

Community Dentistry EIOH
01.2016 - 01.2018

Provides operational oversight of all dental program mobile vehicle. Providing clinical support to dental providers under the direction of a dentist; provide clerical support within a multiple dental offices settings in a variety of settings including shelters, and the Healthcare for the Homeless Program clinic. Assure accurate and timely input of all necessary data including but not limited to; demographic information, coding, charges, statistical information and month-end data. Oversees all activities related to charge entry, charge reconciliation, edit corrections and work flow optimization.

Dental assitant

Rochester
01.2015 - 01.2016

Support dental care delivery by preparing treatment room, patient, instruments, and materials. Responsible to prepare the examination rooms for appointments by sterilizing instruments and ensuring all necessary equipment is ready for the dentist. Four handed dentistry.

Dental Assistant

URMC/EIOH
Rochester, NY
01.2010 - 01.2015

Preparing patients for dental work. Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures. Assisting dentists in managing medical and dental emergencies when necessary.

Education

Dental Assisting

Monroe 2 - Orleans BOCES Center For Workforce Development
Rochester, NY
03.2008

Liberal Arts And General Studies

Monroe Community College
Rochester, NY

Skills

  • Maintain high levels of professionalism
  • Superb communication style, positive attitude, and strong work ethic
  • Assisting in hiring, training and supervising staff
  • Scheduling patient appointments
  • Maturity, tact, integrity and respect for patient confidentiality
  • Loyal, honest, friendly, punctual, easily adaptable
  • Goal-oriented, results driven, problem solving
  • Dental terminology, dental billing
  • Experience with Excel, Word, PowerPoint
  • Creating, monitoring and analyzing reports
  • Work well under pressure and very creative
  • Motivated leader and team player
  • Managing insurance claims
  • Managing payroll at times
  • Managing predeterminations

Timeline

Practice Coordinator

Unity
01.2019 - Current

Oral Surgery Assistant Rochester Regional

01.2018 - 01.2019

Smile Mobile Supervisor

Community Dentistry EIOH
01.2016 - 01.2018

Dental assitant

Rochester
01.2015 - 01.2016

Dental Assistant

URMC/EIOH
01.2010 - 01.2015

Licensed Certified Dental Assistant

URMC

Dental Assisting

Monroe 2 - Orleans BOCES Center For Workforce Development

Liberal Arts And General Studies

Monroe Community College
Brenda Bermudez