Dynamic Academic Advisor with a proven track record at Ivy Tech Community College, enhancing student retention through strategic decision-making and personalized support. Skilled in fostering community engagement and utilizing data-driven insights to optimize student success. Uses effective communication and counseling techniques to guide students through their academic journey. Knowledge of curriculum development and student support services.
Overview
8
8
years of professional experience
Work History
Academic Advisor
Ivy Tech Community College
10.2024 - Current
Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
Provided support and guidance to students experiencing academic and personal troubles.
Developed strong relationships with students, providing mentorship and fostering personal growth.
Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.
Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
Enhanced student success by developing and implementing comprehensive academic plans.
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
Provided ongoing support for students experiencing academic difficulties, resulting in improved performance.
Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
Participated in professional development activities to stay current on best practices in higher education advising.
Utilized data-driven decision-making processes to identify trends in student success factors and adjust advising strategies accordingly.
Enrollment Specialist
Ivy Tech Community College
08.2023 - 10.2024
Communicated effectively via telephone, email, and in person with potential students.
Enhanced student service by promptly addressing inquiries and resolving issues in a timely manner.
Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
Developed training materials for new Enrollment Specialists, enhancing departmental performance and consistency in processes.
Enhanced team productivity through effective time management and prioritization techniques during peak enrollment periods.
Served as a liaison between students, academic advisors, and financial aid offices for seamless communication during the enrollment process.
Provided ongoing support to enrolled students, fostering strong relationships and high satisfaction levels.
Participated in professional development opportunities, continuously refining skills and staying current on emerging trends within higher education administration spaces.
Improved data accuracy, meticulously maintaining and updating applicant records.
Monitored and reported on enrollment statistics, providing key stakeholders with insights into program performance.
Coordinated with multiple departments to streamline enrollment process, making it more efficient.
Achieved high levels of applicant satisfaction, consistently receiving positive feedback for guidance provided.
Learning Resource Center Assistant
Ivy Tech Community College
09.2020 - 08.2023
Participated in budget planning meetings to advocate for necessary funding allocations toward enhancing the Learning Resource Center's offerings.
Provided specialized support for students with disabilities, collaborating closely with campus accessibility services to ensure equal access to resources.
Facilitated workshops on effective research techniques, empowering students to become self-sufficient learners.
Established partnerships with community organizations to host events and workshops within the Learning Resource Center, fostering a sense of connection between students and the local area.
Promoted awareness of services offered by the Learning Resource Center through marketing efforts such as newsletters and social media posts.
Maintained up-to-date knowledge on industry advancements by attending conferences and participating in professional development opportunities.
Collaborated with faculty to ensure alignment between course materials and available resources, optimizing student success.
English Tutor
Ivy Tech Community College
08.2017 - 09.2020
Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
Improved students' written and verbal English skills through personalized learning programs.
Taught students study techniques and strategies for succeeding on grammar and composition tests.
Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Collaborated with fellow tutors to share best practices and improve overall effectiveness of the tutoring program.
Education
Bachelor of Science - Marketing And Communications
Franklin University
Columbus, OH
12-2022
Bachelor of Arts - Liberal Arts
Ivy Tech Community College
Warsaw, IN
07-2018
Associate of Science - General Studies
Ivy Tech Community College
Warsaw, IN
12-2015
Skills
Excellent oral and written communication
Student development
Strategic Decision-making
Proficiency in Microsoft Word and PowerPoint
Proficiency in Canva
New student orientation
Retention strategies
Problem-solving
Student support
Proficiency in Canvas
Community engagement
Timeline
Academic Advisor
Ivy Tech Community College
10.2024 - Current
Enrollment Specialist
Ivy Tech Community College
08.2023 - 10.2024
Learning Resource Center Assistant
Ivy Tech Community College
09.2020 - 08.2023
English Tutor
Ivy Tech Community College
08.2017 - 09.2020
Bachelor of Science - Marketing And Communications