Brenda Blanco
Laveen,AZ
Summary
Guest service representative who maintains a high level of professionalism, patience and efficiency to minimize guest dissatisfaction and increase loyalty. Committed to addressing guest concerns with speed, accuracy, and empathy.
Overview
7
7
years of professional experience
Work History
Financial Advisor
Primerica
Goodyear, AZ
05.2023 - Current
- Educate middle class families on inflation, savings, mortgages, investments, and life insurance
- Build connections with families to properly assess their financial needs
- Obtain Life Insurance License in Arizona.
Assistant Store Manager
Panda Express
Laveen, AZ
03.2018 - 06.2021
- Run a $2.7 million store and oversee ordering, inventory, scheduling, and other managerial duties
- Train team members in every position, including front, cooking in the back, and cleaning roles; train front members to handle cash and card transactions daily with accuracy and efficiency
- Ensure a welcome and inviting environment for guests
- Position skilled staff in key areas throughout shift to ensure optimal productivity and great operations
- Follow all established restaurant practices and company safety standards.
Courtesy Clerk
Fry's Food and Drug
Laveen, AZ
07.2017 - 12.2017
- Create an environment that enables guests to feel welcome
- Display a positive, friendly attitude and answer questions regarding products sold within the department/store
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Education
Associates in Arts with an Emphasis in Applied Science -
South Mountain Community College
Skills
- Positive and Professional
- Problem-Solving Abilities
- Customer Relations
- Staff Training and Development
- Concise Communication
- Strong Work Ethic
Languages
English
Professional
Spanish
Professional
Timeline
Financial Advisor
Primerica
05.2023 - Current
Assistant Store Manager
Panda Express
03.2018 - 06.2021
Courtesy Clerk
Fry's Food and Drug
07.2017 - 12.2017
Associates in Arts with an Emphasis in Applied Science -
South Mountain Community College
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