Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Bonilla Ortiz

Summary

Dedicated and compassionate Caregiver with over a year of experience delivering exceptional patient care in nursing homes, private care and assisted livings. Skilled in working with diverse patient populations and long-term care residents. Certified in CPR and Med Tec. Applicable with a strong reputation for reliability, teamwork, A fast learning individual, multitasker and skilled with technology.

Overview

6
6
years of professional experience

Work History

Caregiver

Oak Leaf Manor
08.2022 - Current
  • Assisted with activities of daily living such as bathing, dressing, grooming and mobility assistance.
  • Collaborated with medical staff to ensure appropriate care was provided according to established protocols.
  • Administered medications following physician's instructions and documented dosages given accurately.
  • Encouraged independence through guidance rather than direct supervision when completing tasks.
  • Monitored vital signs such as blood pressure, pulse rate, temperature to detect any changes in condition requiring medical attention.
  • Performed basic nursing duties such as changing dressings or wound bandages under direction from registered nurse.
  • Provided social and emotional support to residents.

Receptionist

Dentistry For Children
10.2021 - 08.2022
  • Answered and managed incoming calls to schedule patient appointments and confirm upcoming appointments.
  • Answered questions from patients about their insurance plans or benefits related to treatments provided by the dentist's office.
  • Contacted insurance companies to verify patient eligibility and coverage.
  • Practiced consistently exceptional customer service skills to maximize patient satisfaction.
  • Assisted with general administrative duties such as filing and scanning documents, entering data into computer systems and faxing forms.
  • Greeted patients with a positive attitude.

Caregiver

Milton Senior Living
07.2019 - 10.2021
  • Prepared residents for meals and assisted with feeding.
  • Stocked patient rooms and supply areas to meet patient care needs.
  • Provided personal care and hygiene assistance to patients, including bathing, grooming, dressing and toileting.
  • Performed basic nursing procedures such as catheterization and wound cleaning and dressing changes.
  • Managed multiple tasks effectively while maintaining composure under pressure situations.
  • Collaborated with nursing staff to ensure quality care delivery to patients.
  • Demonstrated proficiency in patient transfer techniques using wheelchairs, gurneys and lifts.
  • Counseled family members on how best to cope with a loved one's illness or impending death.
  • Checked vital signs and recorded intake information to monitor patient stability.

Education

High School Diploma -

Centennial High School
Roswell, GA
05-2019

Skills

  • Adaptability and flexibility
  • Excellent communication
  • Organizational skills
  • Multitasking Abilities
  • Time management
  • Problem-solving
  • Teamplayer
  • Certified in CPR/ Med Tec
  • Medication administration
  • Computer skills
  • Bilingual

Languages

English Fluent
Spanish Fluent

Timeline

Caregiver

Oak Leaf Manor
08.2022 - Current

Receptionist

Dentistry For Children
10.2021 - 08.2022

Caregiver

Milton Senior Living
07.2019 - 10.2021

High School Diploma -

Centennial High School
Brenda Bonilla Ortiz