Hardworking, reliable, honest, organized, talented seamstress, capable and successful business manger, able to multitask, and proficient time management. Committed to a task well done.
Overview
45
45
years of professional experience
Work History
Cemetery Trustee Secretary
Town of Chichester NH
Chichester, NH
07.2020 - Current
Recorded minutes during meetings and provided them to the public according to state law
Maintained accurate filing systems for documents and records.
Clerk
Chichester Congregational Church
Chichester, NH
01.2019 - Current
Recorded meeting minutes accurately during board and committee sessions.
Organized and maintained official records, ensuring easy access for future reference.
Ensured compliance with organizational policies regarding record-keeping practices.
Responsible for accurately recording minutes of meetings and distributing them in a timely manner.
Seamstress/Manager
Martha's Sew It All
Concord, NH
09.2005 - Current
Operated sewing machines to create custom garments and alterations.
Measured clients accurately for tailored fittings and adjustments.
Collaborated with team members to meet project deadlines efficiently.
Maintained sewing equipment to ensure optimal performance and safety.
Executed hand-sewing techniques for delicate or intricate details on garments.
Organized work area to promote a clean and efficient sewing environment.
Ensured all products were completed accurately and efficiently within established timeframes.
Maintained cleanliness of the work area including tools, equipment and materials used.
Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
Organized inventory of supplies such as needles, threads, buttons, zippers, office supplies ensuring adequate stock levels at all times.
Managed financial reporting and budgeting processes for the business
Oversaw accounts receivable and payable functions to ensure timely transactions.
Compiled monthly financial ledgers
Prepared monthly, quarterly and annual financial statements for management review.
Organized and maintained filing systems, ensuring easy access to documents and records.
Handled correspondence, including emails and phone calls, promptly and professionally.
Entered data into databases accurately and efficiently.
Monitored revenue and expenses to confirm financial status.
Developed and implemented systems for collecting, analyzing, verifying and reporting financial information to establish financial status.
Reviewed accounts payable and receivable invoices for accuracy, completeness.
Maintained and established fiscal files and records to accurately document transactions.
Ensured timely payment of vendor invoices while maintaining proper documentation.
Assisted in the preparation of tax returns by providing information as requested by tax advisors/preparers
Negotiated contracts with vendors in order to secure favorable pricing terms.
Analyzed annual budget to identify potential cost savings opportunities.
Established chart of accounts and defined accounting policies and procedures to maintain accounting controls.
Managed relationships with tax authorities, bankers and auditors.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Created and updated financial reports on frequent basis to present information to business owner.
Maintained up-to-date knowledge of products to enhance customer service experience
Developed strong relationships with customers by providing personalized assistance to encourage loyalty and repeat business.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Identified opportunities for upselling additional products or services based on customer needs.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Updated databases with new and modified customer data.
Mentored junior team employees and apprentices.
Front Desk Receptionist
Christa McAuliffe Discovery Center
Concord, NH
03.2005 - 2015
Greeted visitors and clients warmly upon arrival at the front desk, answered inquiries, and provided assistance with ticket purchases.
Developed strong customer relationships to encourage repeat business.
Managed reservations and ticket changes for clients efficiently.
Provided information on policies, procedures, and service options.
Handled customer complaints and resolved issues promptly.
Processed payments and managed cash transactions accurately.
Provided guidance on proper use of tickets purchased by customers.
Maintained accurate records of transactions, collected payments and issued receipts.
Processed payments for tickets using cash, credit cards and other payment methods.
Performed data entry tasks to update customer accounts in the system database.
Handled large amounts of money accurately, prepared bank deposits, while following security protocols.
Assisted in resolving customer complaints and inquires in a professional and timely manner.
Adhered strictly to company policies and procedures related to ticketing operations.
Updated knowledge of current promotions, special offers, discounts and packages available.
Trained new staff on customer service protocols and operational procedures.
Accounts Payable
Christian Mutual Ins. Co.
Chichester, NH
03.1981 - 10.1984
Assisted with accounts receivable and accounts payable.
Daily processing of insurance premium payments.
filing
typing
Education
High School Diploma -
Pembroke Academy
Pembroke NH
06-1980
Skills
Garment construction
Tailoring techniques
Sewing machine operation
Inventory management
Financial reporting
Customer relationship management
Affiliations
lifetime member of Chichester Congregational Church
Executive Assistant to the Director at Town of Amherst NH, Department of Public WorksExecutive Assistant to the Director at Town of Amherst NH, Department of Public Works