Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Brenda Boswak

Chichester,NH

Summary

Hardworking, reliable, honest, organized, talented seamstress, capable and successful business manger, able to multitask, and proficient time management. Committed to a task well done.

Overview

45
45
years of professional experience

Work History

Cemetery Trustee Secretary

Town of Chichester NH
Chichester, NH
07.2020 - Current
  • Recorded minutes during meetings and provided them to the public according to state law
  • Maintained accurate filing systems for documents and records.

Clerk

Chichester Congregational Church
Chichester, NH
01.2019 - Current
  • Recorded meeting minutes accurately during board and committee sessions.
  • Organized and maintained official records, ensuring easy access for future reference.
  • Ensured compliance with organizational policies regarding record-keeping practices.
  • Responsible for accurately recording minutes of meetings and distributing them in a timely manner.

Seamstress/Manager

Martha's Sew It All
Concord, NH
09.2005 - Current
  • Operated sewing machines to create custom garments and alterations.
  • Measured clients accurately for tailored fittings and adjustments.
  • Collaborated with team members to meet project deadlines efficiently.
  • Maintained sewing equipment to ensure optimal performance and safety.
  • Executed hand-sewing techniques for delicate or intricate details on garments.
  • Organized work area to promote a clean and efficient sewing environment.
  • Ensured all products were completed accurately and efficiently within established timeframes.
  • Maintained cleanliness of the work area including tools, equipment and materials used.
  • Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
  • Organized inventory of supplies such as needles, threads, buttons, zippers, office supplies ensuring adequate stock levels at all times.
  • Managed financial reporting and budgeting processes for the business
  • Oversaw accounts receivable and payable functions to ensure timely transactions.
  • Compiled monthly financial ledgers
  • Prepared monthly, quarterly and annual financial statements for management review.
  • Organized and maintained filing systems, ensuring easy access to documents and records.
  • Handled correspondence, including emails and phone calls, promptly and professionally.
  • Entered data into databases accurately and efficiently.
  • Monitored revenue and expenses to confirm financial status.
  • Developed and implemented systems for collecting, analyzing, verifying and reporting financial information to establish financial status.
  • Reviewed accounts payable and receivable invoices for accuracy, completeness.
  • Maintained and established fiscal files and records to accurately document transactions.
  • Ensured timely payment of vendor invoices while maintaining proper documentation.
  • Assisted in the preparation of tax returns by providing information as requested by tax advisors/preparers
  • Negotiated contracts with vendors in order to secure favorable pricing terms.
  • Analyzed annual budget to identify potential cost savings opportunities.
  • Established chart of accounts and defined accounting policies and procedures to maintain accounting controls.
  • Managed relationships with tax authorities, bankers and auditors.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Created and updated financial reports on frequent basis to present information to business owner.
  • Maintained up-to-date knowledge of products to enhance customer service experience
  • Developed strong relationships with customers by providing personalized assistance to encourage loyalty and repeat business.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Updated databases with new and modified customer data.
  • Mentored junior team employees and apprentices.

Front Desk Receptionist

Christa McAuliffe Discovery Center
Concord, NH
03.2005 - 2015
  • Greeted visitors and clients warmly upon arrival at the front desk, answered inquiries, and provided assistance with ticket purchases.
  • Developed strong customer relationships to encourage repeat business.
  • Managed reservations and ticket changes for clients efficiently.
  • Provided information on policies, procedures, and service options.
  • Handled customer complaints and resolved issues promptly.
  • Processed payments and managed cash transactions accurately.
  • Provided guidance on proper use of tickets purchased by customers.
  • Maintained accurate records of transactions, collected payments and issued receipts.
  • Processed payments for tickets using cash, credit cards and other payment methods.
  • Performed data entry tasks to update customer accounts in the system database.
  • Handled large amounts of money accurately, prepared bank deposits, while following security protocols.
  • Assisted in resolving customer complaints and inquires in a professional and timely manner.
  • Adhered strictly to company policies and procedures related to ticketing operations.
  • Updated knowledge of current promotions, special offers, discounts and packages available.
  • Trained new staff on customer service protocols and operational procedures.

Accounts Payable

Christian Mutual Ins. Co.
Chichester, NH
03.1981 - 10.1984
  • Assisted with accounts receivable and accounts payable.
  • Daily processing of insurance premium payments.
  • filing
  • typing

Education

High School Diploma -

Pembroke Academy
Pembroke NH
06-1980

Skills

  • Garment construction
  • Tailoring techniques
  • Sewing machine operation
  • Inventory management
  • Financial reporting
  • Customer relationship management

Affiliations

  • lifetime member of Chichester Congregational Church
  • Cemetery Trustee town of Chichester
  • member of Chichester Old Home Day committee
  • member of Chichester Historical Society

References

References available upon request.

Timeline

Cemetery Trustee Secretary

Town of Chichester NH
07.2020 - Current

Clerk

Chichester Congregational Church
01.2019 - Current

Seamstress/Manager

Martha's Sew It All
09.2005 - Current

Front Desk Receptionist

Christa McAuliffe Discovery Center
03.2005 - 2015

Accounts Payable

Christian Mutual Ins. Co.
03.1981 - 10.1984

High School Diploma -

Pembroke Academy