Brenda Bourgeois
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
29
29
years of professional experience
Work History
Sales Manager
Ulta
09.2023 - 03.2024
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Store Manager
Sally Beauty
11.2022 - 09.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Pro Department Supervisor
Home Depot
10.2019 - 11.2022
- Maintained knowledge of product ranges and services to improve customer experience
- Managed budgets with careful planning, monitoring expenses closely to avoid overspending while ensuring necessary resources were available for daily operations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Key Manager
Modell's Sporting Goods
03.2018 - 10.2019
- Participate in driving sales through the stores team, Assist in ensuring the completion of all store functions including freight processing
- Day to day store activities
- Hold store team accountable to operational and service standards
- Help train, develop and coach on behaviors and operating procedures
- Takes the lead on projects and work task to help with the overall teams success.
Sales Manager
Macy's
04.2014 - 02.2018
- Drive and exceed sales goals by departments, Review reports, Identify deficient area and implement action plans
- Motivates associates to solicit our Star rewards program by reinforcing the benefits of new accounts
- Establish high level of shortage awareness and effectiveness ensure that all policies and procedures are implemented.
Medical Biller
Familystrength
02.2010 - 04.2013
- Review patient bill corrected for accuracy and completeness, Followed up on unpaid claims maintaining standard billing cycle time-frame
- Managed accounting operations, accounting close, account reporting and reconciliations.
Sales Manager
Circuit City
10.1994 - 03.2009
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Delivered excellent customer service by greeting and assisting each customer
- Addressed customer inquiries and resolved complaints
Education
Medical Billing and Coding -
Manchester High School West
Manchester, New Hampshire06.1993
High School Diploma -
Seacoast Career School
Manchester, New Hampshire06.1993
Skills
- Delegation and Supervision
- POS Systems Operations
- Performance Management
- Retail Management
- Customer Service Management
- Employee Training
- Talent Recruitment
- Team Development
- Retail Inventory Management
- Sales Tracking
- Sales Projections
- Sales expertise
Timeline
Sales Manager
Ulta
09.2023 - 03.2024
Store Manager
Sally Beauty
11.2022 - 09.2023
Pro Department Supervisor
Home Depot
10.2019 - 11.2022
Key Manager
Modell's Sporting Goods
03.2018 - 10.2019
Sales Manager
Macy's
04.2014 - 02.2018
Medical Biller
Familystrength
02.2010 - 04.2013
Sales Manager
Circuit City
10.1994 - 03.2009
Medical Billing and Coding -
Manchester High School West
High School Diploma -
Seacoast Career School
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