Brenda Bowler
Overton,United States
Summary
Dynamic Office Manager with over 15 years of experience in optimizing operational efficiency and ensuring financial accuracy across diverse environments. Expertise in streamlining processes, managing accounts receivable and payable, and executing timely payroll and tax filings. Known for fostering a cohesive team atmosphere while delivering outstanding customer service and resolving inquiries swiftly. Strong decision-making and critical thinking skills drive a productive work environment, supporting organizational objectives. Committed to continuous improvement and enhancing communication throughout the office to achieve strategic goals.
Overview
22
22
years of professional experience
Work History
Office Manager
Whitney's Water Systems, Inc.
Logandale, United States
04.2010 - Current
- Implemented office policies and procedures that increased operational efficiency
- Managed and reconciled all accounts to ensure accuracy and completeness of financial statements
- Performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information
- Managed accounts receivable and accounts payable to ensure accurate and timely payment of invoices
- Managed payroll to ensure accurate and timely payment of salaries and benefits
- Answered and managed incoming and outgoing phone calls, providing accurate information and resolving customer inquiries
- Dispatching service technician to customers home in a timely manner
- Placed orders with part vendors in a timely manner to streamline our customers wait time for installations
- Prepared and filed sales tax returns, resulting in no discrepancies or penalties from the state
- Streamlined the onboarding recruitment of new employees
- Assisted in daily operations of the office, including filing and maintaining customer and office records
Cage Cashier
Mesquite Gaming
Mesquite, NV
04.2018 - 03.2025
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
- Ensured that all state gaming laws were followed at all times.
- Maintained confidentiality of customers' transactions.
- Processed patron payouts, check-cashing and credit advances.
Handmade Crafts Artist
Ovation Sienna Hills
Washington, UT
04.2022 - 10.2024
- Worked successfully with diverse group of seniors to accomplish homemade one of a kind crafts using a variety of techniques such as paints, beading, sewing and paper.
Community Service Worker
Just Serve
Overton, NV
10.2023 - 01.2024
- organizing service projects for our communities
Mentor
Special Olympics Nevada
Mesquite, NV
11.2008 - 03.2022
- Participated in community outings and social events with clients to increase their quality of life experiences.
- Promoted an atmosphere of acceptance amongst peers regardless of differences in abilities or backgrounds.
- Attended activities outside their home
- Created events and stories to all individuals and ensured publication in a timely manner on a monthly basis.
Waitress
Carley's Restaurant
Overton, United States
01.2006 - 03.2008
- Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experience
- Prepared tables for guests prior to their arrival, including setting up table linens and silverware
- Developed and maintained a professional rapport with customers to ensure repeat business
- Monitored the dining area for any maintenance or safety issues and took corrective action when needed
- Provided knowledgeable and courteous service, resulting in positive reviews from customers
- Maintained a friendly and positive attitude in a fast-paced environment, resulting in a increase in customer tips
Front office assistant
Peninsula Floors
Livermore, United States
04.2003 - 07.2005
- Managed the daily mail, sorting, distributing and processing outgoing mail
- Answered and managed incoming and outgoing phone calls, providing accurate information and transferring to the accurate managers
- Monitored and ordered office supplies, ensuring that the office was always stocked with necessary items
Education
High School -
Tracy High School
Tracy06.1986
Skills
- Decision Making
- Critical thinking and problem solving
- Time Management
- Adaptability
- Communication Skills
- Ability to Work Under Pressure
- Microsoft Office
- Effective Time Management
- Fast Learner
- Customer Service
- Ability to Work in a Team
- Hard Working
- Office procedures
- Financial reconciliation
- Payroll administration
- Accounts payable
- Accounts receivable
- Customer service
- Employee onboarding
- Time management
- Problem solving
- Self motivation
- Task prioritization
- Mail handling
- Scheduling and calendar management
- Positive attitude
Hobbies and Interests
- Spending time with family
- Crafting
- Walking/Hiking
- Weight lifting
- Playing games
- Traveling
- Audio books
References
- Irene Hauver, sagesister@mvdsl.com, 702-501-2416
- Dalisay Shyface, dalshyface18@gmail.com, 702-596-1122
- Justin England, 702-600-1727
Personal Information
Title: Office Manager
References
References available upon request.
Timeline
Community Service Worker
Just Serve
10.2023 - 01.2024
Handmade Crafts Artist
Ovation Sienna Hills
04.2022 - 10.2024
Cage Cashier
Mesquite Gaming
04.2018 - 03.2025
Office Manager
Whitney's Water Systems, Inc.
04.2010 - Current
Mentor
Special Olympics Nevada
11.2008 - 03.2022
Waitress
Carley's Restaurant
01.2006 - 03.2008
Front office assistant
Peninsula Floors
04.2003 - 07.2005
High School -
Tracy High School
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