Brenda BRENDA NICHOLS
Kingsland,GA
Summary
Experienced Residential Property Manager with background leading daily activities., with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Successful at raising occupancy rates by securing long-term tenants. Detail-oriented, organized, effective at managing personnel, property and special projects. Well-versed in balancing tenant rights and business targets to meet financial goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Residential Property Manager
HALLMARK COMPANIES
01.2020 - Current
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Office Manager/Accounts Receivables Manager Privat
H AND S CAR CARRIERS, INC.
03.2010 - 01.2020
- Introduced new processes to improve account and market tracking for better data analysis.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Evaluated employee records and productivity and submitted evaluation reports
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained sufficient number of units market-ready for lease.
Property Manager / HUD
HALLMARK COMPANIES
St. Marys, GA
09.2004 - 12.2010
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs
- Identified issues, analyzed information and provided solutions to problems.
- Oversaw management of 200 properties while providing general service to tenants.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
Property Manager / Tax Credit
PICERNE MANAGEMENT
04.2000 - 12.2003
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Boosted occupancy [ by leveraging market knowledge and successful promotional strategies.
Education
Associate of Science - Business Administration And Management
Trident Technical College
North Charlston, SC06.1987
Skills
- Dispute Handling
- Performance Assessment
- Lease Documents and Lease Renewals
- Tenant Screening and Background Check Investigations
- Tenant and Eviction Laws
- Affordable Housing Programs Knowledge
- Property Management Software Understanding
- Property Walks
- Fair Housing Laws Knowledge Federal Regulations, Local and State laws, Maintenance Oversight, Collections Procedures, Fair Housing Mandates, Property Accountability
- Customer Relations
Certification
- President for the King’s Bay Area Rental Association
- CASA Volunteer for Camden County
- Professional leasing,Training
- Time Management Training
- Certified COS
- Professional Development and Leadership Training
- Proficient in One Site, Rent Roll, and Yardi property
- Cultural Diversity Training
Timeline
Residential Property Manager
HALLMARK COMPANIES
01.2020 - Current
Office Manager/Accounts Receivables Manager Privat
H AND S CAR CARRIERS, INC.
03.2010 - 01.2020
Property Manager / HUD
HALLMARK COMPANIES
09.2004 - 12.2010
Property Manager / Tax Credit
PICERNE MANAGEMENT
04.2000 - 12.2003
Associate of Science - Business Administration And Management
Trident Technical College
- President for the King’s Bay Area Rental Association
- CASA Volunteer for Camden County
- Professional leasing,Training
- Time Management Training
- Certified COS
- Professional Development and Leadership Training
- Proficient in One Site, Rent Roll, and Yardi property
- Cultural Diversity Training
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