Brenda Brewer

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Performs and/or assists the patient with activities of daily living e. g. bathing, grooming, eating, walking, etc
• Maintains environmental cleanliness and safety of patient rooms, unit and equipment
• testing fingersticks glucose, urine dipstick, oral nasal swabs, occult fecal specimen collection, non-sterile specimen collection,
• venous blood draws from upper extremities peripheral sites
• nasogastric tube care
• 12 lead EKG
• simple clean non-sterile dressing changes
• urinary catheter insertion and removal
• simple ostomy care to stable ostomy sites
• removal of peripheral IV catheters
• G-tube dressing change to stable site
• Accurately collects data such as height, weight, vital signs, intake and output, etc. and records data in the electronic medical record. Competent in the use of portable technology, using handheld wireless devices for measurement and documentation of intake and output, vital signs and point of care testing such as fingersticks glucoses or urine dipstick

• Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations.
• Maintain appropriate inventory of laboratory supplies and a sanitary organized work environment.
• Provide input on overall treatment philosophy, treatment services, and patient care.
• Prepare specimens for shipping
• Timely review posting and dissemination of laboratory results.
• Complete patient vital signs, TB testing and blood draws.
• Consult team members on lab testing results and patient issues.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Registered new patients into practice management software program accurately entering demographic information.
• Always adhered to HIPAA regulations regarding safeguarding confidential patient information.

• Maintained daily records of all transactions, including payments and cancellations.
• Sorted incoming mail and distributed it accordingly throughout the facility.
• Conducted routine inspections of front desk area to always ensure cleanliness and neatness.
• Answered phones, booked appointments, and responded to inquiries from patients.
• Checking in patients
• Sending claims
• Data entry
• Insurance verification
• Pre-authorizations
• Utilized problem-solving skills to resolve customer complaints in an efficient manner.
• Greeted guests upon arrival and provided excellent customer service.
• Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
• Conducted routine maintenance of equipment used in dentistry operations.
• Maintained a neat, clean and organized environment throughout the office.
• Educated patients on proper oral hygiene techniques and habits.
• Sterilized instruments according to established guidelines and protocols.
• Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.

· Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

· Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.

· Maintained current knowledge of all facets of operations.

· Trained and mentored staff to maximize effectiveness.

· Established and maintained positive work environment to enhance retention and productivity.

· Trained new employees in specific job requirements.

· Scheduling

· Making deposits.

· Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.