Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
PROFESSIONAL EXPERIENCE
License
Generic

BRENDA JORDAN-BROWN

Rancho Cucamonga,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Grievance-Telephonic

Care1st
  • Potential Quality Issues (PQI), Medical Record Review, Denial Letters, Contact physician offices

Case Management-Telephonic

North American Medical Management (Optum)

Discharge Planner-Onsite

Riverside County Regional Medical Center

Medi Connect Case Manager – Primarily telephonic, with occasional home visits

Regal Medical Group

Caregiver

Family Caregiver
01.2015 - 12.2023
  • Home Instead Senior Care (Texas)Caregiver
  • Hospice Alliance Network- Continuous Care
  • Keno Home Health – Field Nurse
  • Nova Home Health – Field Nurse
  • Tarlani Healthcare-Field Nurse
  • Team Nurses Home Health-Field Nurse

Field Nurse

Tarlani Home Health
Montrose, CA
07.2023 - 09.2023
  • Delivered comprehensive patient assessments to develop personalized care plans aligned with individual health needs.
  • Coordinated multidisciplinary team meetings to enhance communication and streamline patient care processes effectively.
  • Conducted regular home visits to monitor patient progress and adjust treatment plans as necessary.
  • Led quality improvement initiatives that enhanced patient safety measures and adherence to best practices.

IEHP Case Management - Disease Management Telephonic

Professional Medical Management, Protocol Professional Staffing, T and T Staffing
10.2012 - 12.2015

Lead Quality Improvement Nurse

Primary Providers Management Company
04.2002 - 10.2012
  • In-Service staff, Office visit, Telephonic review. Denial letter review and prep assistance for health plan audits with both MSO and Physician offices

Education

Associate of Science - Nursing

Merritt College
Oakland, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Certification

  • Children's Hospital Oakland: IV
  • Healthcare Quality/CPHQ Study Course: Janet A. Brown
  • Medical Gatekeepers: Case Management Program
  • Quality Management Training: Primary Providers Medical Company

Interests

  • Yoga
  • Dancing
  • Committed to improving personal fitness through regular participation in walking,Tai Chi

Timeline

Field Nurse

Tarlani Home Health
07.2023 - 09.2023

Caregiver

Family Caregiver
01.2015 - 12.2023

IEHP Case Management - Disease Management Telephonic

Professional Medical Management, Protocol Professional Staffing, T and T Staffing
10.2012 - 12.2015

Lead Quality Improvement Nurse

Primary Providers Management Company
04.2002 - 10.2012

Grievance-Telephonic

Care1st

Case Management-Telephonic

North American Medical Management (Optum)

Discharge Planner-Onsite

Riverside County Regional Medical Center

Medi Connect Case Manager – Primarily telephonic, with occasional home visits

Regal Medical Group

Associate of Science - Nursing

Merritt College

PROFESSIONAL EXPERIENCE

  • Case Management Managed Care
  • Inpatient & Outpatient Managed Care
  • Denial Letter Review Nurse
  • Discharge Planner
  • Grievances
  • Home Health
  • Interdisciplinary Team Rounds
  • IV Certified
  • Quality Management Nurse

License

State of California – Licensed Vocational Nurse
BRENDA JORDAN-BROWN