Professional Summary
Overview
Work History
Education
Skills
Timeline

Brenda Bustos

Eaton
El Paso,TX
11
years of professional experience

Accomplished Shipping Lead and Quality Assurance Technician with a proven track record at Copeland, enhancing shipping efficiency and product integrity through meticulous quality control and problem-solving skills. Skilled in forklift operation and adept in utilizing Microsoft Office Suite, demonstrating adaptability and a keen ability to implement effective process improvements.

Work History

Quality Associate II Tester

1 Year
Schneider Electric | 07.2025 - Current
  • Developed and implemented quality control procedures to enhance product consistency.
  • Analyzed defect trends to drive corrective actions and minimize rework rates.
  • Recorded inspection and test results on data sheets.
  • Followed standard operating procedures for inspections and tests.
  • Updated quality control records and reports.
  • Trained other workers in inspection and testing procedures.
  • Operated and maintained testing equipment.
  • Assisted in developing inspection and testing protocols.
  • Followed safety protocols while handling hazardous materials.
  • Repaired faults, reassembled products, and completed additional tests.
  • Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.

Quality Inspector

1 Year 5 Months
Eaton | 02.2025 - Current

• Inspect and test electrical products and components to engineering drawings and specifications using inspection procedures and sampling plans as specified.

• Control of non conformal material.

• Release material.

Shipping Lead (International &Dometic Orders)

2 Years 6 Months
Copeland | 07.2022 - 01.2025
  • Closely monitor. costumer services and customer's emails request and changes.
  • Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
  • Train all new temporary or permanence personnel on all OEM staging, labeling scanning check and shipping time frame.
  • Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
  • Sent booking requests to freight forwarders and generated bills of lading.
  • Conducted regular audits of shipping processes, identifying areas for improvement and implementing necessary changes.
  • Established effective communication channels across departments, leading to smoother coordination of activities related to shipments.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Ensure all shipmen's paper work are completed correct
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Processed required paperwork to expedite handling of shipped and received goods.

International Shipper Clerk

1 Year 8 Months
Emerson (Copeland) | 10.2019 - 06.2021
  • Collaborated with warehouse personnel to ensure proper packaging and labeling of products for international shipment.
  • Managed relationships with freight forwarders, carriers, and customs brokers to ensure seamless delivery of goods.
  • Perform activities such unloading and load shipments schedule daily pickups, audit shipments. Receiving expo ( Chihuahua, Juarez & GDL). Schedule loads on Copeland Portal OTM.
  • Conducted regular audits of shipping documents to maintain compliance with export regulations and policies.
  • Achieved customer satisfaction by promptly resolving shipping discrepancies and providing updates on shipment status.
  • Maintained accurate records of all international shipments, including customs documentation and tracking information.

Quality Control

8 Months
Emerson | 06.2018 - 02.2019
  • Assisted audit order checking the right qty, and material belong to the right customer. AIGE labels,
  • Audit the BOL, each freight had the right pro number, packing list, right address and drivers copies with the right stamp. l
  • Audit the BOL, each freight had the right pro number, packing list, right address and drivers copies with the right stamp.
  • Streamlined communication between departments, resulting in improved issue resolution and faster response times.

Quality Assurance Technician

2 Years 4 Months
Treehouse | 10.2015 - 02.2018
  • Release product from JDE
  • Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
  • Process control procedure maintenance and upkeep. Maintain records and files under control, responsibility of Quality Assurance.
  • Interpret drawing for correct PL locations, assembly, labeling and other requirements. Visually inspect parts for acceptable packing conditions, damaged, components and correct information on labels as well.
  • Coordinate key elements of the allergen controls program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, ans validation of cleanups, and on-going verification and validation of the entire allergen control program.

Education

Bachelor of Arts - Criminal Justice

UTEP | El Paso, TX | 05-2010

Skills

Forklift Operator
Data Entry
Problem Solving
Flexibility
Computer Knowledge ( Excel
Word
Power Point
Etc.)
Adaptability

Timeline

Quality Associate II Tester

Schneider Electric
07.2025 - CurrentRead More

Quality Inspector

Eaton
02.2025 - CurrentRead More

Shipping Lead (International &Dometic Orders)

Copeland
07.2022 - 01.2025Read More

International Shipper Clerk

Emerson (Copeland)
10.2019 - 06.2021Read More

Quality Control

Emerson
06.2018 - 02.2019Read More

Quality Assurance Technician

Treehouse
10.2015 - 02.2018Read More

UTEP

Bachelor of Arts from Criminal Justice
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Brenda Bustos