Brenda Campbell
Houston,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Patient-focused CNA equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
24
24
years of professional experience
Work History
Lead CNA
Park Manor Of Westchase
Houston, TX
03.2022 - 02.2024
- Documented patient care services by charting in designated areas.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
CNA
Memorial Hermann Hospital
Houston, TX
09.2019 - 03.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Documented patient care services by charting in designated areas.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Certified Nursing Assistant
Heritage Park of Katy
Katy, TX
02.2018 - 12.2020
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered signal lights, bells or intercom systems to determine resident needs.
CNA
Riviere De Sol Nursing
Mansura, LA
01.2016 - 11.2018
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Answered signal lights, bells or intercom systems to determine resident needs.
CNA Supervisor
Immaculate Heart of Mary
Morganaza, LA
06.2000 - 12.2015
- Developed and maintained a system to track employee performance, attendance, and training.
- Organized and conducted monthly staff meetings to ensure clear communication of expectations.
- Conducted weekly in-service trainings for CNA staff on new policies and procedures.
- Monitored the quality of care provided by CNAs to ensure compliance with standards.
- Created individualized development plans for each CNA based on their skills and abilities.
- Performed regular evaluations of CNAs to assess their competency level in providing patient care.
- Identified potential areas for improvement in CNA practices and developed strategies to address them.
- Maintained accurate records of all CNA staff including personnel files, timesheets, and certifications.
- Managed disciplinary actions when appropriate according to facility policy.
- Collaborated with nursing leadership team to provide feedback on staffing needs and performance issues related to CNA staff.
Education
Certified Nursing Assistant - Health Occupations
LTC Avoyelles
Hessmer, LA04-2000
High School Diploma -
Avoyelles High School
Moreauville, LA05-1998
Skills
- Maintaining confidentiality
- Complex Problem-Solving
- Basic Life Support
- Patient Care
- Staff Management
- Patient Care Coordination
- Employee Performance Evaluations
- Employee Work Scheduling
- Employee Supervision
Timeline
Lead CNA
Park Manor Of Westchase
03.2022 - 02.2024
CNA
Memorial Hermann Hospital
09.2019 - 03.2022
Certified Nursing Assistant
Heritage Park of Katy
02.2018 - 12.2020
CNA
Riviere De Sol Nursing
01.2016 - 11.2018
CNA Supervisor
Immaculate Heart of Mary
06.2000 - 12.2015
Certified Nursing Assistant - Health Occupations
LTC Avoyelles
High School Diploma -
Avoyelles High School
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