Brenda Campos
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Reeves Immigration Law Group
04.2024 - Current
- Answer incoming calls in a timely manner and assist the client with their needs and re direct the client's calls accordingly
- Organized and schedule appointments with clients and Attorneys and calendar all important deadlines and court hearings
- Managed and effectively opened 25 client contracts to be opened weekly
Call Center Representative
SC Thrive
01.2023 - 04.2024
- Handle a large volume of inbound and outbound calls in a timely manner
- Build positive relationships by going above and beyond with customer service, ensuring that all questions are handled appropriately
- Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
Customer Service Representative
Pan American Collision Center
12.2021 - 01.2023
- Met with scheduled customers for estimates/Vehicle drop - offs
- Followed up with insurance adjusters
- Maintained monthly metrics
Education
BA - Radio Television Film
San Jose State University
05.2022
Skills
- Collaborative Teamwork
- Communication
- Innovative Problem Solving
- Adaptability
- Task Management
- Bilingual
Timeline
Administrative Assistant
Reeves Immigration Law Group
04.2024 - Current
Call Center Representative
SC Thrive
01.2023 - 04.2024
Customer Service Representative
Pan American Collision Center
12.2021 - 01.2023
BA - Radio Television Film
San Jose State University
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