Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Carachure

Aurora,IL

Overview

11
11
years of professional experience

Work History

Mortgage Officer Community

Busey Bank
Naperville, IL
09.2022 - Current
  • Helped clients fill out loan applications and find ideal loan options.
  • Provided superior customer service by responding promptly to inquiries from borrowers or their representatives regarding loan status updates or documentation requirements.
  • Submitted applications to credit analysts.
  • Developed and maintained relationships with local real estate agents.
  • Educated clients on the implications of changes in mortgage rates.
  • Maintained up-to-date knowledge of various loan products and compliance regulations.
  • Complied applications and paperwork and double-checked for accuracy.
  • Participated in ongoing training sessions related to industry changes or new products and services.
  • Gathered client debt, credit and income information to determine loan eligibility.
  • Verified client financial information to determine creditworthiness and loan eligibility.

Loan Coordinator

Guaranteed Rate
Chicago, IL
10.2020 - 09.2022
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Collaborated with company teams to expedite loan approval processes.
  • Informed customers of loan application requirements and deadlines.
  • Worked closely with lenders to ensure that all necessary paperwork was completed correctly.
  • Coordinated loan closings by verifying documentation and scheduling closing dates.
  • Managed pipeline for originated loans through closing and complete required management reports.

Account Specialist

BMO Harris Bank
Naperville, IL
09.2017 - 10.2020
  • Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.

Mortgage Loan Processor

BMO Harris Bank
Naperville, IL
10.2013 - 09.2017
  • Trained new loan processors on company procedures and loan processing software.
  • Prepared and delivered loan documents to title and escrow teams.
  • Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
  • Coordinated with underwriters to resolve loan application issues and discrepancies.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.

Education

Accounting

Waubonsee Community College
Sugar Grove, IL

Skills

  • Loan processing
  • Document review
  • Real estate
  • Credit analysis
  • Industry networking
  • Mortgage underwriting

Languages

Spanish
Professional

Timeline

Mortgage Officer Community

Busey Bank
09.2022 - Current

Loan Coordinator

Guaranteed Rate
10.2020 - 09.2022

Account Specialist

BMO Harris Bank
09.2017 - 10.2020

Mortgage Loan Processor

BMO Harris Bank
10.2013 - 09.2017

Accounting

Waubonsee Community College

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Brenda Carachure