Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Carrizales

Brownsville

Summary

Dynamic and dedicated professional with extensive experience in customer service, showcasing exceptional cash handling and merchandising skills. Proven ability to foster positive relationships with customers while maintaining a safe environment for youth. Recognized for adaptability and commitment to excellence in fast-paced settings. Quick learner, hardworking and reliable, always focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Trustworthy, organized and punctual.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Entertainment Associate/ Cashier/ Stocker

Walmart
03.2025 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.

Cashier/ Sales Associate/ Stocker

DDS Discount
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Youth Care Worker/ Medical Rover

Southwest Keys
05.2022 - 03.2025
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Assisted with daily living skills training, supporting self-sufficiency among program participants.

Youth Care & Support Worker

CHS/ Southwest Keys
04.2021 - 05.2022
  • Supported young people through crisis situations, drawing on extensive experience in de-escalation strategies.
  • Organized recreational activities and outings that promoted positive social interactions between peers, highlighting organizational competencies.
  • Encouraged independent decision making amongst service users whilst promoting safe choices, reflecting an understanding of safeguarding principles.
  • Assisted in organizing and supervising indoor and outdoor recreational and sports activities for youth.

Cashier/ Sales Associate/ Stocker

DDS Discount
07.2019 - 04.2021
  • Worked with coworkers to complete tasks.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Responded quickly to meet customer needs and resolve problems.
  • Provided efficient and courteous service to customers at all times.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Shipping & Receiving

CAS Global
05.2016 - 09.2019
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Consistently met deadline for shipping and receiving operations.
  • Managed documentation processes related to shipping and receiving activities.
  • Proficient in order picking, packing, staging, shipping and receiving.
  • Handled shipping and receiving duties associated with parts orders.

Home Provider

Caring For You Home Health
09.2013 - 04.2016
  • Assist elderly with personal needs
  • Maintain safe and clean environment

Education

High School Diploma -

South Texas Leadership Center
Brownsville, TX

Skills

  • Energy and enthusiasm
  • Customer service
  • Patience and empathy
  • Restocking shelves
  • Cash Handling
  • Packaging
  • Shipping & Receiving
  • Youth Care
  • Cashier
  • Order Picker Experience
  • Pallet Jack Experience
  • Merchandising

Certification

  • CPR Certification
  • CPI Certification

Timeline

Entertainment Associate/ Cashier/ Stocker

Walmart
03.2025 - Current

Cashier/ Sales Associate/ Stocker

DDS Discount
09.2024 - Current

Youth Care Worker/ Medical Rover

Southwest Keys
05.2022 - 03.2025

Youth Care & Support Worker

CHS/ Southwest Keys
04.2021 - 05.2022

Cashier/ Sales Associate/ Stocker

DDS Discount
07.2019 - 04.2021

Shipping & Receiving

CAS Global
05.2016 - 09.2019

Home Provider

Caring For You Home Health
09.2013 - 04.2016

High School Diploma -

South Texas Leadership Center

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