Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Carter

Titusville,PA

Summary

Dynamic Asset Protection Supervisor at Titusville Walmart with expertise in security systems management and incident reporting. Achieved a significant security increase by implementing effective protocols, while fostering strong relationships with law enforcement. Proven ability to lead teams and enhance operational efficiency through strategic planning and training initiatives.

Overview

28
28
years of professional experience

Work History

Asset Protection Supervisor

Titusville Walmart
05.2022 - Current
  • Implemented a robust employee monitoring system to detect potential misconduct or theft, leading to increased accountability among staff members.
  • Maintained accurate records of investigations, incidents, training sessions, audit findings, and other relevant documentation related to asset protection operations.
  • Conducted investigations into suspected internal thefts, leading to the identification of culprits and recovery of stolen assets.
  • Managed a team of asset protection associates, ensuring their adherence to company policies and standards.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Reviewed and updated store security policies and procedures.
  • Monitored store surveillance cameras to detect suspicious behavior.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Monitored paperwork procedures to prevent error-related losses.
  • Created and maintained records of security incidents and investigations.
  • Reviewed tracking system information to uncover and successfully pursue over $[Amount] in overcharged claims.
  • Achieved [Number]% security increase by implementing customer and associate safety protocols.
  • Participated in securing special projects to aid division with better practice delivery.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Built cross-functional relationships with business partners to reduce losses.
  • Reviewed existing security equipment regularly to ensure optimal functionality and minimal downtime due to maintenance issues.
  • Oversaw the proper use of security equipment such as CCTV cameras, alarm systems, and electronic article surveillance devices.
  • Enhanced store security by implementing comprehensive asset protection strategies and surveillance techniques.
  • Created a safe shopping environment for customers by maintaining strict access control measures at store entrances and exits.
  • Provided support during internal and external audits, ensuring compliance with company policies and regulatory requirements.
  • Analyzed data trends from security systems to identify areas where thefts were most likely to occur, resulting in targeted surveillance efforts.
  • Established strong relationships with local law enforcement agencies to facilitate swift response during emergencies or criminal activities.
  • Reduced inventory shrinkage by conducting thorough audits, identifying discrepancies, and recommending corrective actions.
  • Evaluated new asset protection technologies for potential implementation in the stores, ensuring cost-effective solutions for loss prevention.
  • Assisted management with conflict resolution between employees while maintaining a professional demeanor.
  • Developed emergency response plans for various scenarios such as robberies or natural disasters, ensuring staff preparedness in crisis situations.
  • Improved staff performance in handling asset protection matters through regular training sessions and workshops.
  • Participated in regional meetings with other Asset Protection Supervisors to share best practices and discuss industry trends.
  • Performed thorough cash audits and deposit investigations.

Receiving Supervisor

Titusville Walmart
05.2007 - Current
  • Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
  • Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
  • Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
  • Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
  • Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
  • Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
  • Developed strong relationships with carriers, resulting in improved communication and timely deliveries of inbound shipments.
  • Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
  • Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
  • Conducted employee training and onboarding processes with strategic goals in mind.
  • Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
  • Streamlined documentation procedures for inbound shipments, reducing errors in record-keeping while maintaining compliance with regulatory requirements.
  • Optimized space utilization in the warehouse by reorganizing storage layouts based on product turnover rates.
  • Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
  • Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
  • Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
  • Troubleshot issues related to receiving hardware/software systems, liaising with IT personnel to resolve problems in a timely manner.
  • Contributed to cost reduction efforts by identifying opportunities for consolidation of shipments from multiple suppliers.
  • Assisted in budget planning for the receiving department, helping management make informed decisions on resource allocation.
  • Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
  • Devised most strategic policies and procedures for receiving operations in [Type]-specific warehouses to anticipate various scenarios.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Enforced team adherence to safety regulations and protocols.
  • Trained new team members on proper and safe use of tools and equipment.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Monitored progress of tasks to provide feedback for improvement.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Monitored production levels and implemented measures to increase output.

Laborer

Farleys Industrial Laundry
05.1997 - 05.2005
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

Natural Resources

Titusville High School
Titusville, PA

Natural Resources

Vo-tech
Oil City, PA

Skills

  • Security systems management
  • Physical security
  • Incident reporting
  • Emergency response planning

Timeline

Asset Protection Supervisor

Titusville Walmart
05.2022 - Current

Receiving Supervisor

Titusville Walmart
05.2007 - Current

Laborer

Farleys Industrial Laundry
05.1997 - 05.2005

Natural Resources

Titusville High School

Natural Resources

Vo-tech

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Brenda Carter