Brenda Castro-Vasquez
Greenville,SC
Summary
Enthusiastic and reliable young professional that takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and fast-paced environments.
Overview
2
2
years of professional experience
Work History
Waitress/Hostess
Country House Cafe
07.2020 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress/Cashier
Eggs And Us LLC
02.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Greenville Technical College
Greenville, SC05.2024
Skills
- Critical Thinking
- Managing Multiple Tasks
- Active Listening
- Interpretation and Translation Services (Fluent in Spanish)
- Customer Service
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Waitress/Cashier
Eggs And Us LLC
02.2021 - 07.2022
Waitress/Hostess
Country House Cafe
07.2020 - 08.2022
High School Diploma -
Greenville Technical College
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