Brenda Chong
Honolulu,HI
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
33
33
years of professional experience
Work History
Event Manager
The Waikiki Collection
01.2009 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas to enhance and expand current event offerings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Coordinated with sales and marketing teams to publicize and promote events.
- Negotiated with vendors to achieve most favorable terms.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Developed and implemented successful marketing plans to generate event revenue.
- Assembled creative and innovative event attractions based on internal capabilities.
- Coordinated florists, photographers, and musicians for events.
Account Director, MCI Sales
Starwood Hotels In Hawaii
04.1990 - 01.2009
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
- Applied business and marketing knowledge to develop briefs and pitches for customer projects.
- Develop strong customer base in vertical segments of pharmaceutical, insurance, investment banking.
- Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
Bachelor of Science - Sociology
University of Hawaii At Manoa
Honolulu, HI12.1979
Skills
- Event Type Planning
- Chef Consultations
- Project Management
- Fire and Health Department Permitting
- Project Oversight
- Selling Event Products and Services
- Company Branding
- Banquet Event Orders (BEOs)
- Oversee Program Operations
- Vendor Relationship Management
- Client Correspondence
- New Business Development
- Creativity and Adaptability
- Managing Live Events
- Menu Planning
- Managing Events Start to Finish
- Microsoft Office
- Business Growth
Timeline
Event Manager
The Waikiki Collection
01.2009 - Current
Account Director, MCI Sales
Starwood Hotels In Hawaii
04.1990 - 01.2009
Bachelor of Science - Sociology
University of Hawaii At Manoa
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