Brenda Cisneros
Harmony,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
22
22
years of professional experience
Work History
Catering Server
Wild Thyme Catering
Vero Beach, FL
02.2025 - Current
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Assisted guests with special dietary needs, ensuring their requirements were met with care.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Coordinated transportation of food and equipment to and from event locations.
- Operated catering equipment safely, including chafing dishes, coffee dispensers, and serving utensils.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
- Served food and beverages to guests at various events, maintaining high standards of professionalism.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
- Cleaned up after events, including washing dishes and utensils used during meal service.
Owner
BRECI
Harmony, FL
01.2022 - Current
- Managed daily operations of business.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
Med Tech/Elderly Caregiver
Benton House
Saint Cloud, FL
02.2025 - 11.2025
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Redirected clients with memory issues, providing safety guidance protection.
- Tracked and reported clients' progress based on observations and conversations.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Participated in continuing education courses to stay current on best practices for elder care.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Provided companionship and emotional support to elderly clients.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Care Provider
Home Instead
Orlando, FL
10.2023 - 02.2024
- Provided personal care and companionship to elderly clients in their homes.
- Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
- Administered medications according to instructions from the client's physician.
- Helped clients maintain a clean and safe living environment by performing household tasks such as laundry and light housekeeping.
- Engaged in conversation with clients to provide emotional support and mental stimulation.
- Participated in recreational activities with clients including reading, playing games, going for walks or attending social events.
- Transported clients to medical appointments or other errands as needed.
- Monitored vital signs such as blood pressure, pulse rate, temperature and respiration when necessary.
- Provided assistance with mobility issues by helping patients walk or transfer from one position to another safely.
- Maintained accurate records of client progress notes regarding physical condition, medication administration and overall well-being.
- Worked collaboratively with other members of the healthcare team involved in the care of each patient.
Golf Pro Shop Assistant
Harmony Golf Preserve
Harmony, FL
09.2016 - 01.2021
- Activity Director for the 55+ Lakes at Harmony
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Modeled professional conduct and safety awareness across facility grounds.
- Attended daily meetings and contributed ideas for improvement.
- Processed rental returns or merchandise return transactions and issued proper credit.
- Verified completion of daily assignments in alignment with golf shop standards.
- Implemented campaigns and promotions to help with developing goods and services.
Dermatologist's Assistant
Deplizer
Montclair, CA
08.2006 - 09.2007
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
- Supported administrative staff by processing payments.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
Lead Cashier
The Children's Place Outlet
Ontario, CA
09.2003 - 07.2006
- Screened applicants for hire and assisted with training individuals for cashier positions.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Processed refunds for worn, damaged and broken merchandise.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Trained new team members in cash register operation, stock procedures and customer services.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Education
High School Diploma -
Chaffey High School
Ontario05.2003
Skills
- Data Entry
- Bilingual (Spanish)
- CPR
- AED CERTIFIED
- FIRST AID CERTIFIED
- MED TECH/ CAREGIVER (QMA)
Timeline
Catering Server
Wild Thyme Catering
02.2025 - Current
Med Tech/Elderly Caregiver
Benton House
02.2025 - 11.2025
Care Provider
Home Instead
10.2023 - 02.2024
Owner
BRECI
01.2022 - Current
Golf Pro Shop Assistant
Harmony Golf Preserve
09.2016 - 01.2021
Dermatologist's Assistant
Deplizer
08.2006 - 09.2007
Lead Cashier
The Children's Place Outlet
09.2003 - 07.2006
High School Diploma -
Chaffey High School
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