Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Work Preference
Software
Hi, I’m

Brenda Clement

New London
Brenda Clement

Summary

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Overview

21
years of professional experience
1
Language

Work History

Spring Creek Beef Farm

Co Owner and Manger
02.2016 - Current

Job overview

  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Established foundational processes for business operations.

Iron Nugget

Head Bartender
12.2019 - 03.2021

Job overview

  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Flair Flexible Packaging Corporation

Sales and Customer Support Representative
03.2012 - 02.2016

Job overview

  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Responded to customer questions via telephone and written correspondence regarding orders, artwork, new items, invoicing and claims.
  • Increase sales in region
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
  • Provided valuable input during team meetings, resulting in the identification of new opportunities for growth and development within the organization.
  • Managed inventory to provide customers with access to products in high demand.

West Business Services

Sales Manager
05.2003 - 01.2009

Job overview

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Established and cultivated solid business relationships with new or existing customers.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Education

New London Senior High School
New London, WI

High School Diploma
05.1996

University Overview

  • Awarded Business Marketing

Skills

  • Customer Support
  • Goal-oriented mind set
  • Customer Relations
  • Data entry proficiency
  • Client Relationship Building
  • Telephone reception
  • Sales Support
  • Business growth and development
  • Sales Reporting
  • Account Development
  • Territory Management
Availability
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friday
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Timeline

Head Bartender

Iron Nugget
12.2019 - 03.2021

Co Owner and Manger

Spring Creek Beef Farm
02.2016 - Current

Sales and Customer Support Representative

Flair Flexible Packaging Corporation
03.2012 - 02.2016

Sales Manager

West Business Services
05.2003 - 01.2009

New London Senior High School

High School Diploma

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

401k matchPaid time offCareer advancementWork-life balanceCompany CultureHealthcare benefitsPaid sick leaveFlexible work hoursPersonal development programsWork from home option4-day work week

Software

Microsoft Word

Excel

PowerPoint

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Brenda Clement